United States Department of Veterans Affairs

Training

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Confidentiality in ADR

ADR Awareness and Training

 

ORM offers web-based tools to increase ADR awareness as well as instructor-led training courses.

 

Comic Depiction of Mediation Process

 

Mediation Zone

 Comic Depiction of Mediation Process

Mediation Zone Video

 

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                       ► ORM Training Catalog

                       ► Mediation Skills Catalog

                       ► ADR Training Calendar

                       ► Diversity News - ADR Program    Transcript     Slides

 

ADR Workshops

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VA mediators are encouraged to continue their growth and development through regulary occurring workshops and training hosted by local Sharing Neutrals Programs as well as the Federal Interagency ADR Working Group's Workplace Section.

Videos

 Federal Sharing Neutrals Program Workshops

        March 9, 2007

        •  Aikido and Conflict Resolution: What's the Connection?

        June 27, 2007

        •   Confidentiality in Federal ADR - Video Transcript

        July 26, 2007

        •  A Mediator Quandary– Should Mediators Address 
           Institutional Issues in Mediation? - Video Transcript

        November 1, 2007

        •   Is Mediator Neutrality a Truth or Fiction? - Video Transcript

 

Teleconferences

 Interagency Working Group

        April 7, 2009

        •  Conflict Management for Teams - Audio Transcript

Note: There is a delay of 3 minutes before the teleconference start.

 

 VA Certified Neutrals Teleconferences

        July 21, 2011

        •  Staying with Conflicts - Audio Transcript 

 

        December 8, 2010

        •  Difficult Mediations - Audio Transcript

 

        September 7, 2010

        •  Mediating from the Heart - Audio Transcript

 

        June 23, 2010

        •  Maintaining Neutrality - Audio Transcript 

 

PowerPoint Presentations

 National Conflict Resolution Day Workshops

        October 18, 2007

        •  A Roadmap for Difficult Conversations

        • The Bully at Work

        October 16, 2008

        •  E-mailing Your Way into Conflict

        •  Across the Generational Divide:
           Conflict Resolution at the Workplace