Whom To Call
Debt Management Center
WHOM TO CALL WITH QUESTIONS – ALL CALLS ARE TOLL FREE
Please call Debt Management Center at (800) 827-0648 if you have questions concerning:
- A letter you received from Debt Management Center
- Requesting waiver of collection
- Making a compromise offer
- Establishing a payment plan
- How to complete a Financial Status Report
- A payment you made online at https://www.pay.va.gov/
If you are inquiring about:
- VA benefits
- Status of a benefit claim
- Entitlement issues
- Payment amounts
- Why a debt was established and which VA office established it
- Changing your address
- Changing your direct deposit
- Medical copayments
Call the appropriate toll-free number listed below:
Compensation: (800) 827-1000 from 7a.m. to 7 p.m., Monday through Friday.
Pension: (877) 294-6380
Education: (888) 442-4551
Loan Guaranty : Please go to http://www.homeloans.va.gov/rlcweb.htm for regional phone numbers.
Life Insurance : (800) 669-8477
Medical Copayments: (888) 827-4817
Telecommunications Device for the Deaf (TDD): (800) 829-4833
