Personal Stories - Ms. WilliamsExpand Content (accessible version)
- Profile: Ms. Williams
- Step 1: Consider Needs
- Step 2: Explore Options
- Step 3: Involve Others
- Step 4: Take Action
- Return to: Personal Stories
These stories are fictional, but are based on real Veterans' experiences.
Profile: Ms. Williams
Ms. Williams is a 31 year old Operation Iraqi Freedom combat Veteran who served in the Army and suffered blast injuries.
- She has difficulty walking, balance problems, and trouble remembering instructions and details.
- She has high blood pressure.
- She does not feel like her “old” easygoing self, and is now quick to anger and prefers to be alone.
- She has been evaluated and found to have Post-Traumatic Stress Disorder.
Ms. Williams' support system:
- She lives with her mom and her school-age daughters.
- She knows her mom is worried that she will not be able to provide all of her care.
Ms. Williams and her family were open to considering what services the VA offers that could make some of the challenges at home easier to manage. Home and Community Based Services, known to older Veterans as part of “long term care,” are sometimes called “independent living resources” by younger Veterans. Her nurse care manager showed Ms. Williams the Guide to Long Term Care and suggested she complete the Shared Decision Making Worksheet. The nurse also suggested that Ms. Williams’ mom fill out the Caregiver Self-Assessment, as these shared decision making decision aids work best when used together.