United States Department of Veterans Affairs

Foreign Medical Program (FMP)



In order to speed up your claim processing, have your provider submit the claim in English. Claim information submitted in a language other than English will require translation; your claim processing is then delayed.

Related Links

TOLL FREE Phone Service

If you are traveling or reside in one of the following countries: USA, Canada, Germany, Australia, Italy, UK, Mexico, Japan, Costa Rica or Spain, use the following numbers to contact the FMP Office in Denver, Colorado

FMP Toll Free Phone Numbers
Country Number
USA and Canada (877) 345-8179
Germany 0800-1800-011
Australia 1 800 354 965
Italy 800 782-655
UK 0800-032-7425
Mexico 001-877-345-8179
Japan 00531-13-0871
Costa Rica 0800-013-0759
Spain 900-981-776

You can call the FMP Office Monday through Friday, 8:05 AM to 6:45 PM Eastern.

Change of Address

The HAC needs your help - if you change your address, it is vital that you let us know your new address. You can mail the information to PO BOX 469061, Denver, CO, 80246-9061. You can call us at 303-331-7590. Please help us keep our records up to date!

Overview

The Foreign Medical Program is a program we have established to provide health care benefits to U.S. veterans with VA-rated service-connected conditions who are residing or traveling abroad (Philippines excluded). Under FMP, we (the VA) assume payment responsibility for certain necessary medical services associated with the treatment of those service-connected conditions.

This information we have posted on this site, and to which we have created links, like the fact sheets above, are designed for veterans with VA-rated service-connected conditions who are planning to move or travel abroad and addresses the procedures for obtaining health care services for service-connected conditions while in a foreign country and how to file a claim for VA payment or reimbursement.

With the exception of medical services received in Philippines, all foreign provided services are under the jurisdiction our Foreign Medical Program (FMP) Office in Denver, Colorado.

The FMP Office is responsible for all aspects of the program including application processing, verification of eligibility, authorization of benefits, and payment of claims. If you are a veteran living or traveling outside the United States and have questions about other VA benefits such as compensation and pension exams and disability ratings you should direct those questions to your servicing VA regional office (see Assistance with Other VA Issues at bottom for more information). Or you can access the VBA’s Foreign Services Web site here: http://www.vba.va.gov/bln/21/foreign/index.htm

Services provided in the Philippines are under separate jurisdictions as indicated below.

FMP Registration Form

Registration Form - Foreign Medical Program, VA Form 10-7959f-1
Fillable PDF can be filled on-line, printed, saved and edited.

FMP Claim Cover Sheet

Claim Cover Sheet - Foreign Medical Program, VA Form 10-7959f-2
Fillable PDF can be filled on-line, printed, saved and edited.

Medical Services in the Philippines

Information on how to obtain medical services in the Philippines, including procedures for filing claims, can be obtained by contacting the following offices:

Philippines

VA Outpatient Clinic - Manila
Department of Veterans Affairs
PSC 501
DPO AP 96515

Phone: 1-800-1888-8782 Or 011-632-318-8387
Fax: 011-632-310-5957
Contact via the Internet: IRIS

Benefits

Generally, as long as the service you require is medically necessary for the treatment of a VA rated service-connected condition, it will be covered. There are however, some In general exclusions that are listed below.

Also the services you use must be accepted and approved by the VA and/or the U.S. medical community such as the American Medical Association and the U.S. Food and Drug Administration.

General Exclusions

  • procedures, treatments, drugs or devices that are experimental or investigational
  • family planning services and sterilization
  • infertility services
  • plastic surgery primarily for cosmetic purposes
  • procedures, services and supplies related to sex transformations
  • non-acute institutional care such as long-term inpatient psychiatric care and nursing home care
  • day care and day hospitalization
  • non-medical home care (aid & attendance)
  • abortions
  • travel, meals and lodging

Assistance

With the exception of services obtained in the Philippines (see above section), any other assistance you may need from the Foreign Medical Program (FMP) can be obtained by writing to the following address. You can also use this address when submitting claims.

VA Health Administration Center
Foreign Medical Program (FMP)
PO Box 469061
Denver CO 80246-9061
USA

Contact Method Detail
Telephone Inquiries 1-303-331-7590
Facsimile (FAX) Service 1-303-331-7807
E-mail hac.fmp@med.va.gov

 

Assistance with Other VA Issues

While we at the FMP Office are responsible for paying claims for medical services obtained for the treatment of VA-rated service-connected conditions, please note that your servicing VA regional office is responsible for establishing service-connected conditions. They are also responsible for administering educational benefits, vocational rehabilitation and other benefit programs. Inquiries related to any of these regional office matters should be directed to your servicing VA regional office.

Veterans in Mexico, South & Central America, and the Caribbean Veterans in all other Countries

Department of Veterans Affairs
Regional Office (362/21)
6900 Almeda Road
Houston TX 77030-4200
USA

FAX 1-713-794-3818
houstonfsi@vba.va.gov (click here for information about email security)

VA Regional Office
Foreign Claims
1000 Liberty Avenue
Pittsburgh PA 15222-4004
USA

FAX 1-412-395-6057
Contact via the Internet: IRIS

Frequently Asked Questions

Before you ask us your question, chances are someone else has already asked it. So please check the Frequently Asked Questions (FAQ) first. Thank you.