STATEMENT OF STEVEN P. KLEINGLASS, FACHE
VETERANS AFFAIRS MEDICAL CENTER
BEFORE THE SENATE COMMITTEE ON VETERANS' AFFAIRS
April 9, 2008
Mr. Chairman and members of the Committee. Thank you for the invitation to appear before you today to present testimony on recruitment and retention efforts at the Minneapolis, Minnesota VA Medical Center. I am honored to be here today and to share with you some thoughts on these important issues.
In the greater Twin Cities geographical area there are numerous highly respected health care systems, hospitals, outpatient clinics, nursing facilities and pharmaceutical branches that the Minneapolis VA competes with for the health care worker. In the March 30th Sunday edition of the local newspaper the "Jobs" section had four pages seeking applicants for health care careers and all claimed that they were exceptional places to be employed. So, from the very start, we are competing for a limited number of applicants in a highly competitive environment. In addition, while pay is not the driving factor, we are in an area where our locality pay is higher than it is in Washington, DC.
I would like to share some of our successes related to recruitment and retention and how they have impacted our ability to maintain some stability within our workforce.
Let me share with you some approaches in general we have taken at the Minneapolis VAMC towards maintaining a workforce that meets our needs.
In closing, while we do have issues with employee recruitment and retention, I am pleased to report that during FY07 our overall employee turnover rate was less than 10 percent. This level is amongst the lowest when compared with other similar VA Medical Centers and lower than a recent health care entity that was a Malcolm Baldridge winner.
Mr. Chairman, that concludes my statement. Thank you for allowing me to provide these comments and I would be pleased to respond to any questions.
U.S. Department of Veterans Affairs - 810 Vermont Avenue, NW - Washington, DC 20420
Reviewed/Updated Date: November 10, 2009