Office of Acquisition Operations — Customer Advocacy Service
Customer Training
These classes are an hour long session and will be provided via Live Meeting on the specified dates. For in person training in the Washington DC area, please contact the Customer Advocacy Service to schedule.
Please check back frequently as the schedule may change as new classes are made available.
Registration through the Talent Management System is available. You can search for the classes using the course name.
For further details, please contact the Customer Advocacy Service at vacooaocustadvo@va.gov or our representatives, Frank Bajowski, Tracy Marcinowski and Iris Hall.
| Course Name | Description | Date Available | Time | Delivery Method |
|---|---|---|---|---|
| Socio-Economic Goals and Set-Asides | Provide an understanding of the VA’s unique socio-economic authority as well as the Department’s policy an preference in providing opportunities to small businesses. | March 7, 2013 | 11:00 - 12:00 | Live Meeting |
| May 7, 2013 | 11:00 - 12:00 | Live Meeting | ||
| Getting to Know OAO | This training session will outline what our customers can expect from OAO as outlined in the OAO Customer Bill of Rights. It will also discuss how to identify OAO contracting offices for their requirements. It will also provide an overview of procurement integrity. | February 13, 2013 | 11:00 - 12:00 | Live Meeting |
| February 14, 2013 | 11:00 - 12:00 | Live Meeting | ||
| Technical Evaluation Team - You've reviewed, now what? | An in-depth look at how to prepare the technical evaluation report. | February 13, 2013 | 1:00 - 2:00 | Live Meeting |
| April 11, 2013 | 1:00 - 2:00 | Live Meeting | ||
| After the Contract is Awarded | A review of the roles and responsibilities of managing a contract by the program office. | March 19, 2013 | 3:00 - 4:00 | Live Meeting |
| May 7, 2013 | 2:00 - 3:00 | Live Meeting | ||
| Unauthorized Commitments | Understanding of what an unauthorized commitment is, how to avoid finding yourself in that situation, and what to do if one has been committed. | February 21, 2013 | 1:00 -2:00 | Live Meeting |
| April 11, 2013 | 10:00 - 11:00 | Live Meeting | ||
| Personal verses Non-Personal Services - Why it’s Important to Know the Difference | An explanation of the basic differences between personal and non-personal services, why we must avoid personal services, and some methods to help avoid crossing the line into personal. | February 21, 2013 | 11:00 -12:00 | Live Meeting |
| May 21, 2013 | 2:00-3:00 | Live Meeting | ||
| The Acquisition Timeline | A look at why your requirement takes time and a look at the key milestones in the acquisition process. | March 7, 2013 | 1:00 - 2:00 | Live Meeting |
| June 11, 2013 | 10:00 - 11:00 | Live Meeting |
Forecast of Contracting Opportunities | VA on FedBizOpps | VA Acquisition Regulation
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