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Fiscal Year 2003 Performance and Accountability Report Published November 20, 2003
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Cover Page 
Letter of Transmittal from the Secretary 
Table of Contents
Performance Scorecard 
Executive Summary 
Who We Are, Who We Serve 
How We Measure Performance 
Leadership Initiatives 
Public Benefits 
Financial Highlights 
Systems, Controls, and Legal Compliance 
Compliance with the Federal Managers' Financial Integrity Act (FMFIA) 
Compliance with the Inspector General (IG) Act Amendments of 1988 
Prompt Payment Act 
The President's Management Agenda 
What We Accomplished 
Assessment of Data Quality 
Veterans Benefits Administration (VBA) Quality Assurance Program (Millennium Act) 
Performance Measures by Organization and Program
Letter from the Chief Financial Officer 
Consolidated Financial Statements 
Independent Auditors' Report
Major Management Challenges 
Required Supplementary Stewardship Information (Unaudited) 
Required Supplementary Information 
Key Measure Data Appendix 
Definitions 
Abbreviations and Acronyms 
Key Report Officials
View/download the entire document as one consolidated file (9,904kb)
Previous year reports:
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Questions should be directed to the Office of Budget at (202) 461-6630.
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