Veterans Affairs banner with U.S. FlagVeterans Affairs banner with U.S. Flag

Office of Budget

Fiscal Year 2006 Performance and Accountability Report
Published November 15, 2006

Back to Table of Contents

Performance Scorecard

Performance Scorecard
Strategic Goals Key Performance Measures FY 2006 Recap Improved from FY 2005?
Yes/No/Same
Measure Type
Target Achieved? Target Result
Yes No
* Indicates partial or estimated actual data
Strategic Goal #1 Restore the capability of veterans with disabilities to the greatest extent possible and improve the quality of their lives and that of their families National accuracy rate for compensation core rating work (Key Performance Goal, Key Measures Data Table) X 87% 88%* Yes Outcome
Compensation and pension rating-related actions - average days to process (Key Performance Goal, Key Measures Data Table) X 185 177 No Efficiency
Rating-related compensation actions - average days pending (Key Performance Goal, Key Measures Data Table) X 150 130 No Output
Vocational rehabilitation and employment rehabilitation rate (Key Performance Goal, Key Measures Data Table) X 69% 73% Yes Outcome
Average days to process Dependency and Indemnity Compensation actions (Key Performance Goal, Key Measures Data Table) X 120 136 No Efficiency
Strategic Goal #2 Ensure a smooth transition for veterans from active military service to civilian life Average days to complete: Original education claims (Key Performance Goal, Key Measures Data Table) X 27 40 No Efficiency
Average days to complete: Supplemental education claims (Key Performance Goal, Key Measures Data Table) X 13 20 No Efficiency
Foreclosure avoidance through servicing (FATS) ratio (Key Performance Goal, Key Measures Data Table) X 47% 54% Yes Outcome
Strategic Goal #3 Honor and serve veterans in life and memorialize them in death for their sacrifices on behalf of the Nation Percent of patients rating VA health care service as very good or excellent: Inpatient (Key Performance Goal, Key Measures Data Table) X 74% 78%* Yes Outcome
Percent of patients rating VA health care service as very good or excellent: Outpatient (Key Performance Goal, Key Measures Data Table) X 73% 78%* Yes Outcome
Percent of primary care appointments scheduled within 30 days of desired date (Key Performance Goal, Key Measures Data Table) X 96% 96%* Same Efficiency
Percent of specialty care appointments scheduled within 30 days of desired date (Key Performance Goal, Key Measures Data Table) X 93% 95%* Yes Efficiency
Clinical Practice Guidelines Index (Key Performance Goal, Key Measures Data Table) X 77% 87%* Same Outcome
Prevention Index II (Key Performance Goal, Key Measures Data Table) X 88% 90%* Same Outcome
Number of patients under non-institutional long-term care as expressed by average daily census (Key Performance Goal, Key Measures Data Table) X 32,105 29,496* Yes Output
Non-rating pension actions - average days to process (Key Performance Goal, Key Measures Data Table) X 66 92 No Efficiency
National accuracy rate for pension authorization work (Key Performance Goal, Key Measures Data Table) X 88% 88%* Yes Outcome
Average days to process insurance disbursements (Key Performance Goal, Key Measures Data Table) X 2.7 1.8 Same Efficiency
Percent of veterans served by a burial option within a reasonable distance (75 miles) of their residence (Key Performance Goal, Key Measures Data Table) X 81.6% 80.2% Yes Outcome
Percent of respondents who rate the quality of service provided by the national cemeteries as excellent (Key Performance Goal, Key Measures Data Table) X 96% 94% Same Outcome
Percent of graves in national cemeteries marked within 60 days of interment (Key Performance Goal, Key Measures Data Table) X 90% 95% Yes Efficiency
Strategic Goal #4 Contribute to the public health, emergency management, socioeconomic well-being, and history of the Nation Number of peer-reviewed publications authored by VA investigators within the fiscal year (Key Performance Goal, Key Measures Data Table) X 2,655 2,897* Yes Output
Percent of respondents who rate national cemetery appearance as excellent (Key Performance Goal, Key Measures Data Table) X 99% 97% No Outcome