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Debt Management Center

About Us

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Mission Statement

Our primary mission is to collect debts resulting from an individual’s participation in VA benefit programs in the most efficient and cost effective manner possible while maintaining compassionate, high quality service to Veterans and their families.

Contact Us

If you need to contact our office, you can reach us by mail:

Department of Veterans Affairs
Debt Management Center – 389
P.O. Box 11930
St. Paul, MN 55111-0930

You can reach us by telephone:

Toll-free:  1-800-827-0648
International:  1-612-713-6415
FAX:  1-612-970-5688

You can reach us by email:

dmc.ops@va.gov

Our normal hours of operation are Monday through Friday from 7:30a.m. to 6:00p.m. (Central).  We experience our highest call volumes on Mondays and throughout the first week of each month.  By avoiding these peak times, you will minimize your potential wait time.