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HEALTH CARE PROVIDERS


You have many choices in selecting a provider, but be sure the provider is properly licensed in your state and is not on the Medicare exclusion list. CHAMPVA will pay for covered services and supplies (note limitations for some services described in this handbook), including those needed for pre-existing conditions, when received from these professional providers. In the case of physician assistants, some counselors, anesthetists, audiologists, and therapists there is a requirement that the services be supervised (overseen) by the physician. Here is a list of most of the providers covered by CHAMPVA (not all inclusive). Chapter 3, Section 5.1

  • Anesthetist
  • Audiologist
  • Certified Midwife
  • Certified Nurse Anesthetist (CRNA)
  • Certified Nurse Practitioner
  • Certified Physician Assistant
  • Certified Psychiatric Nurse SpeMarch 2, 2007
  • Clinical Social Worker
  • Dentist (when services are a covered benefit and preauthorized)
  • Family Counselor/Therapist
  • Licensed Clinical Social Worker (Masters Level)
  • Licensed Practical Nurse (LPN)
  • Licensed Vocational Nurse (LVN)
  • Medical Doctor (MD)
  • Occupational Therapist
  • Osteopath (DO)
  • Pastoral Counselor
  • Physical Therapist
  • Physician (Medical Doctor, MD)
  • Podiatrist
  • Psychiatrist
  • Physiologist
  • Registered Nurse

Services from the following types of providers are not payable under CHAMPVA:

  • Acupuncturist
  • Chiropractor
  • Naturopath

CHAMPVA does not maintain a provider listing. If you need to find a provider, we recommend you go to the TRICARE website at www.tricare.osd.mil to search for a provider in your area. From the pull-down menu, select Provider Directory and then select TRICARE Standard. Most TRICARE providers will also accept CHAMPVA, but be sure you ask the provider. If you wish to see a provider who does not accept CHAMPVA, you will likely have to pay for the care received and then file a claim with CHAMPVA.

Va Providers (CITI): Chapter 1, Section 4.1

If there is a VA medical facility in your area, check with them to see if they participate in the CHAMPVA In-house Treatment Initiative (CITI - pronounced city) program. CITI is a voluntary program for CHAMPVA beneficiaries. You can receive treatment at VA medical facilities, on a space available basis, with no cost share or deductible. There is no enrollment in the CITI program. If the VA medical facility in your area participates in the program and has available services, then you can receive care at that facility.

Most VA medical facilities participate in the CITI program and there is a good chance that a VA medical facility near you is a participant. You can check the CITI website at www.va.gov/hac, select CHAMPVA and then select CITI to find a VA medical center near you. You can also call the nearest VA medical facility in your area to see if they participate in the CITI program and the types of medical care that are available to you through their facility. You may also call us at 1-800-733-8387 or contact us via the Inquiry Routing & Information System (IRIS). IRIS is a tool that allows us to communicate in a secure format and will be used instead of our traditional email links. For specific guidance when using IRIS for your inquiry click here.

Please remember that the VA medical facility decides whether or not they have capacity to provide care. That decision is not made by CHAMPVA.

The CITI program is not available to beneficiaries with Medicare or with an HMO insurance plan.

  • The VA cannot bill Medicare for services provided in their facilities.

  • The VA is not a provider under any private HMO plan and as a result beneficiaries may not use the VA as their primary care physician. Beneficiaries are required to find a primary care provider covered by their plan and to follow the HMO rules and requirements for obtaining care.

Pharmacy Providers:

There are several options available to you for pharmacy services. Please refer to the Pharmacy Services section in this handbook for more information.

 

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