For Beneficiaries
FDA recommends discontinued use of Propoxyphene
Effective November 19, 2010 the FDA is recommending that propoxyphene products be removed from the U.S. market. Please contact your healthcare provider for alternative medications. If you would like more information on the FDA recommendation please follow this link to the FDA website.
Meds by Mail Patients - We Need Your Information
Are you a Meds by Mail (MbM) participant? If so, have you updated your information recently? Did you know that MbM requires certain information in order to process and fill your prescription? Without the correct information, your request may not be processed, delaying the receipt of your medication. Each time you submit a prescription to your MbM Servicing Center in Cheyenne, WY or Dublin, GA you should include the following:
- MbM Order Form (10-0426)
- Name, address, date of birth (DOB), last four digits of your Social Security Number (SSN), and all prescription information.
Denied Claims
Do you need help to reprocess a denied claim? Purchased Care has recently created a new service to provide additional guidance on how to respond to a claim denial. This information focuses on our 10 most frequent used denial codes. If you have the explanation of benefits (EOB) form available, you can reference the denial code on the form to get detailed instruction about how to respond to the claim denial. We also offer an email address where you may submit questions on our less common claims denial codes. Click here to go to the denied claims page.
Fraud Alert!
The Internal Revenue Service (IRS) has published a consumer alert affecting the Department of Veterans Affairs beneficiaries.
Taxpayers should be on the lookout for a new, email-based phishing scam now circulating that targets Department of Defense military members, retirees and civilian employees. The email appears to come from Defense Finance and Accounting Services and displays a .mil email address. The email states that those receiving disability compensation from the Department of Veterans Affairs (VA) may be able to obtain additional funds from the IRS. Email recipients are then asked to send various VA and IRS documents containing their personal and financial information, such as copies of VA award letters or their income tax returns, to an address in Florida.
The information on these documents is then used by the scammers to commit identity theft. Typically, identity thieves use someone’s personal data to empty the victim’s financial accounts, run up charges on the victim’s existing credit cards or apply for new loans, credit cards, services or benefits in the victim’s name.
For more information, please visit the IRS website.
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