United States Department of Veterans Affairs

Electronic Funds Transfer (EFT) Signup and Update

You are a valued provider for the Chief Business Office Purchased Care (CBOPC) and the programs we service. We want to be sure that we are sending you accurate and timely reimbursements for the services that you provide to our beneficiaries. It is important that we have your most accurate and current information to make this possible. When contacting our Customer Service Center, please let us know if you have had any changes involving your specific vendor location.

EFT Signup Information

For customers currently receiving EFT payments from any Federal program (Medicare, Medicaid, Tricare, etc), or if you would like to apply for payment via Electronic Funds Transfer, complete the "Payee/Company Information" and "Financial Institution" sections of the SF-3881 form, and mail the signed form to:

Department of Veterans Affairs
Financial Services Center

PO Box 149971
Austin TX 78714-8971

Or, fax the signed form to: (512) 460-5221

This service is only available to US providers.



Paper Check (Only) Update Information

In order to update your vendor file, we will need a copy of your current W-9 and the information listed below:

  • Type of provider: institution, group or individual
  • Provider name
  • Provider tax identification number
  • Physical address
  • Remit address, including phone number
  • Major specialty
  • Medicare Certification Number for institutional providers
  • If you are Medicare PPS exempt (include documentation)

In order to update your file promptly we request that you fax these documents to our facility at 303-331-7827. They may also be mailed to us at:

Department of Veterans Affairs
Chief Business Office Purchased Care (CBOPC)

PO Box 469063
Denver CO 80246-9063


If you are currently enrolled in or receiving your payments through electronic funds transfer (EFT) from the federal government, all changes must be completed through the Financial Service Center at 877-353-9791.



Here are tips for avoiding seven common pitfalls in claims processing.