You can check on the eligibility status of a CHAMPVA beneficiary or the status of payment for a claim 24 hours a day through our Interactive Voice Recognition (IVR) system. To access this feature, dial 1-800-733-8387 and select option 1, then option 3, then option 2. You will be asked for the claim number or the beneficiary social security number, and your tax ID number.
Details on payment methodology and covered benefits for the CHAMPVA health plan are covered in our policy manuals.
General information on the CHAMPVA program is available for download in Fact Sheet 01-16.