United States Department of Veterans Affairs
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Claims and Eligibility Status

You can check on the eligibility status of a CHAMPVA beneficiary or the status of payment for a claim 24 hours a day through our Interactive Voice Recognition (IVR) system. To access this feature, dial 1-800-733-8387 and select option 1, then option 3, then option 2. You will be asked for the claim number or the beneficiary social security number, and your tax ID number.

New Claims Process

Click here to learn more about CHAMPVA moving from Claim Level Adjudication to Service Line Level Adjudication.

Related Links

Policy Manual

Details on payment methodology and covered benefits for the CHAMPVA health plan are covered in our policy manuals.

Fact Sheet

General information on the CHAMPVA program is available for download in Fact Sheet 01-16.