Our administrative hours of operation are Monday through Friday, 8:00 a.m. - 4:00 p.m. 

Please contact our telephone care line if you need medical advice, have a question about your medication, or need to schedule a non-urgent appointment. Your location determines which number to use.

Monday through Friday 8:00 a.m. - 4:00 p.m.

• Within Honolulu, HI metro area: 433-0600
• Outside of the Honolulu, HI calling area:
  Toll-free 1-800-214-1406
• If you are sick and wish to speak to a nurse, dial 433-0852.

Evenings and Weekends

• Toll-free 1-800-214-1406

To schedule an appointment, please contact us at any of the numbers listed on our appointments page, or visit My HealtheVet.

If you have a compliment, complaint, or other issue which you believe requires resolution, please contact one of our patient representatives. Their contact information is available on our customer service page.

To speak with someone in compensation and pension, call the Medical Center at 555-1234 (or 1-800-555-1234), then press 8.

If you need to get information from your medical records, please contact our Release of Information Office.

Miscellaneous Questions & Concerns
Veterans, their family members, and members of the public can contact the VA through the IRIS system. You can ask a question, either in general or one that pertains specifically to your situation. You will also find a growing database of Frequently Asked Questions (FAQs), questions of a non-personal nature that have already been asked and answered.

Media Inquriries
Please forward all media inquriries to our Public Affairs Officer: Fred Ballard at (808) 433-0049

Questions and Concerns about our Website
For questions, comments, or concerns about our website please contact the Webmaster at the Pacific Islands VA Health Care System.