Emphasizing convenience and customer service, Veterans Transportation Service will create a transportation option that will assist Veterans to access the healthcare they have earned. Ultimately, VTS will facilitate a transportation model in which a Veteran can make one call to the VA and receive assistance with arranging public, commercial or VTS transportation.
VTS will improve the quality of life for Veterans by improving their health through supporting early identification and treatment of health problems and well as ongoing treatment of existing problems. Additionally, VTS will provide opportunities to interact with other Veterans and VHA staff to which the Veteran might not otherwise be connected.
To accomplish these goals VTS will establish a network of transportation service providers including Veteran Service Organizations (VSOs), community and commercial providers, nonprofits and federal state and local governments.