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If you served in the active military, naval or air service and are separated under any condition other than dishonorable, you may qualify for VA health care benefits.
Many Veterans qualify for cost-free health care services based on a compensable service-connected condition or other qualifying factors.
VA strives to ensure that you have access to all of your needed services wherever you receive your VA health care. This may be on-site during inpatient hospitalization, at one of our primary or specialty care clinics, at a Community Based Outpatient Clinic (CBOC), in a Community Living Center (formerly known as a VA nursing home), or in a residential care facility. However, all services may not be available at every location.
In the News
VA notifying Veterans who were mistakenly sent letter
May 12, 2015
The VA Choice Program is designed to provide improved health care access and meet the short-term health care needs of our Nation’s Veterans by allowing eligible Veterans to elect to receive health care in their communities. In an effort to expand eligibility for the Veterans Choice Program, on April 24, 2015, VA changed the method used to measure the distance between a Veteran’s residence and the nearest VA medical facility from a straight line distance to driving distance. VA reviewed the residential addresses of the approximately 8.7 million Veterans enrolled in VA health care to determine the population of those newly eligible for the Program. Those determined eligible were mailed a letter informing them of their new eligibility status.
It has since been determined that 23,000 Veterans, approximately .3 percent, were sent this eligibility letter in error due to a coding issue. VA sincerely apologizes for the error. We have corrected the issue, and we are individually informing all impacted Veterans via phone call and letter.
The impacted Veterans may still be eligible for the Program, regardless of the distance eligibility criteria, if they are told by their local VA medical facility that they will need to wait more than 30 days for an appointment from the date clinically determined by their physician or, if no such date is provided, the Veteran’s preferred date.
If Veterans have questions about their eligibility or believe they are eligible based on their inability to obtain timely VA care, they may call 866-606-8198. If you would like more information on the Choice Program, including other eligibility criteria, visit www.va.gov/opa/choiceact.