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Pharmacy

Find out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines at a VA Long Beach health care facility.

Refill your prescriptions

Your VA health care benefits include prescription medicines and medical supplies prescribed by your VA health care team.

Be sure to order your refills as soon as you receive them in the mail or at least 10 days before your supply runs out to ensure adequate time for mail delivery

We mail most prescription refills through the U.S. Postal Service. For medicines that need to be kept refrigerated, or certain types of medical supplies, we may send your order through FedEx or UPS.

Online refills

With our VA Prescription Refill and Tracking tool, you can refill your VA prescriptions, track their delivery, and create lists to organize your medicines.

The VA Health & Benefits App refills and manage your VA prescription from your mobile device. Use the Rx Refill feature to view, track, and refill VA prescriptions.

Phone refills (automated refill line)

888-771-8387, select option 1 (toll free from outside the Long Beach area to order prescription for mail out. If prescriptions are not refillable, please contact your provider)

Pick up new prescriptions

You can pick up new prescription orders at our VA Long Beach health care pharmacy.

VA has excellent, high customer satisfaction rated, mail-out pharmacy benefit. Save time and gas mileage driving and from the pharmacy. Receiving medication through the mail rather than picking up at the window helps to reduce VA costs. This allows our pharmacy staff to focus on providing care to Veterans with urgent needs.

Tibor Rubin VA Medical Center

Outpatient Pharmacy
Building 164
First floor
Hours: Monday through Friday, 8:00 a.m. to 6:00 p.m. PT. 
Saturday 8:00 a.m. to 4:00 p.m. closed for lunch 1-1:30 p.m. PT. 
Closed Sunday and Holidays

Walk-In Medication Counseling and Education
Building 164
Second and Third floor Primary Care Clinics
Hours: Monday through Friday 7:30 a.m. to 4:00 p.m. PT

Curbside
Hours: Monday through Friday, 8:00 a.m. to 4:30 p.m. PT

Contact us with questions about your prescriptions

Pharmacy Call Center

Phone:  option 1, then option 2
Hours: Monday through Friday 8:00 a.m. to 4:00 p.m. PT

24/7 Pharmacy Live Chat via VA Health Chat App 

Safely dispose of your medicine

Drop off your expired or unwanted medicine at a MedSafe box or ask pharmacy for a mail-back medicine destruction envelope. Disposing of your medications safely can help protect other people as well as the environment. 

You can find the large blue MedSafe boxes by the entrances at Tibor Rubin VA Medical Center, Building 126 and 164, First floor