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Office of Acquisition and Logistics (OAL)

Contact Information

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Mailing Address

VA National Acquisition Center
Federal Supply Schedule Service
PO Box 76, Bldg 37
1st Avenue, North of Cermak Road
Hines, IL 60141
p:  (708) 786-7737 | f:  (708) 786-5828 | e:  fss.help@va.gov

FSS Management

Craig Robinson
Associate Deputy Assistant Secretary for National Healthcare Acquisitions
(708) 786-5157
Jane Stroder
Director, Federal Supply Schedule Service
(708) 786-4920
Greg Madden
FSS Chief, Contracts Branch
(708) 786-4949
James Booth
FSS Chief, Contracts Branch
(708) 786-5223
Bob Satterfield
FSS Chief, Contracts Branch
(708) 786-4955
Christine Szrom
FSS Chief, Program Management & Resource Support
(708) 786-4936

FSS Help Desks

Help Desk

Schedule Buyers:  contact the FSS Help Desk for questions related to a specific FSS contract (including awarded pricing, terms, and conditions).

Prospective Contractors:  contact the FSS Help Desk for questions related to the proposal submission process or for information on the VA FSS Schedules Program.

Current Contractors:  contact the FSS Help Desk for questions related to your awarded Schedule contract.  All modification requests must be submitted to the Help Desk.

p:  (708) 786-7737 | f:  (708) 786-5828 | e:  fss.help@va.gov

w:  www.fss.va.gov | Customer Survey:  www.va.gov/nac/customersurvey/

Sales Desk

Current Contractors:  contact the FSS Sales Desk for questions related to your quarterly sales reports, or the new online sales reporting process.

e:  fsssales.ammhin@va.gov

Subcontracting Plan Help Desk

Current Contractors:  contact the Subcontracting Plan Help Desk for questions related to your small business subcontracting plan.

e:  subcontractingvafss@va.gov

Program Management & Resource Support

Schedule Buyers:  contact PMRS for questions related to any of the 9 VA FSS Schedules Programs; how to purchase; or to request training for your facility.

Prospective & Current Contractors:  contact PMRS for questions on how to market to the Federal Government, or for questions related to any of the Schedule solicitations.

General:  contact the PMRS team to report a broken link or make a suggestion.

e:  pmrs@va.gov | f:  (708) 786-5170