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Office of Acquisition and Logistics (OAL)

Contact Information

Contact Us sticker

Mailing Address

VA National Acquisition Center
Federal Supply Schedule Service
PO Box 76, Bldg 37
1st Avenue, North of Cermak Road
Hines, IL 60141
p:  (708) 786-7737 | f:  (708) 786-5828 | e:  fss.help@va.gov

FSS Management
Name/Email/TitlePhone
Craig Robinson
Associate Deputy Assistant Secretary for National Healthcare Acquisitions
(708) 786-5157
Jane Stroder
Director, Federal Supply Schedule Service
(708) 786-4920
James Booth
FSS Chief, Contracts Branch
(708) 786-5223
Greg Madden
FSS Chief, Contracts Branch
(708) 786-4949
Bob Satterfield
FSS Chief, Contracts Branch
(708) 786-4955
Deborah Zuckswerth
FSS Chief, Contracts Branch
(708) 786-5128
Christine Szrom
FSS Chief, Program Management & Resource Support
(708) 786-4936

FSS Help Desks

Help Desk

Schedule Buyers:  contact the FSS Help Desk for questions related to a specific FSS contract (including awarded pricing, terms, and conditions).

Prospective Contractors:  contact the FSS Help Desk for questions related to the proposal submission process or for information on the VA FSS Schedules Program.

Current Contractors:  contact the FSS Help Desk for questions related to your awarded Schedule contract.  All modification requests must be submitted to the Help Desk.

p:  (708) 786-7737 | f:  (708) 786-5828 | e:  fss.help@va.gov

w:  www.fss.va.gov | Customer Survey:  www.va.gov/nac/customersurvey/

Sales Desk

Current Contractors:  contact the FSS Sales Desk for questions related to your quarterly sales reports, or the new online sales reporting process.

e:  fsssales.ammhin@va.gov

Subcontracting Plan Help Desk

Current Contractors:  contact the Subcontracting Plan Help Desk for questions related to your small business subcontracting plan.

e:  subcontractingvafss@va.gov

Program Management & Resource Support

Schedule Buyers:  contact PMRS for questions related to any of the 9 VA FSS Schedules Programs; how to purchase; or to request training for your facility.

Prospective & Current Contractors:  contact PMRS for questions on how to market to the Federal Government, or for questions related to any of the Schedule solicitations.

General:  contact the PMRS team to report a broken link or make a suggestion.

e:  pmrs@va.gov | f:  (708) 786-5170