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Attention A T users. To access the combo box on this page please perform the following steps. 1. Press the alt key and then the down arrow. 2. Use the up and down arrows to navigate this combo box. 3. Press enter on the item you wish to view. This will take you to the page listed.
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Office of Acquisition Operations (OAO)


Customer Resources

Crossword customer support concept

Customer Guide
Get to know the Office of Acquisition Operations.  Download the guide »
Customer Engagement Guide
This guide is designed to aid OAO staff plan procurements with its customers.  The focus of this guide is to be proactive as opposed to reactive by meaningfully engaging the Customer early and often in the acquisition process.  Speaking with customers to gain an upfront understanding of their needs is critical.  Customer service as a whole is vital to the success of any support organization, and being able to openly and regularly engage with our customer base is a key ingredient to success.  Download the guide »
Event Planning and Support Services Customer Ordering Guide
Provides the Department of Veterans Affairs’ (VA) organizations and offices with a simple, straightforward process for ordering Event Planning and Event Support services.  Download the guide »
Medical/Surgical Prime Vendor (MSPV) Legacy Program
Strategic Acquisition Center, in partnership with Veterans Health Administration (VHA) is pleased to announce the award of seven (7) Indefinite Delivery Indefinite Quantity bridge contracts in support of the current Medical/Surgical Prime Vendor (MSPV) Program.  Through the MSPV bridge contracts, VA has created a major benefit to our Nation’s Veterans by continuing to provide efficient and unparalleled medical supply support to VA medical centers nationwide.  The program is mandatory for all VA medical centers.  Each bridge contract covers the period April 20, 2016 to July 19, 2016 (and may be extended into option periods).  Learn more »
Virtual Office of Acquisition (VOA)
Provides a foundation for the Government acquisition community to better communicate with the general public, manage acquisition data internally, and share information seamlessly with existing applications.  Learn more »