Management and Organization
Department of Veterans Affairs
Office of Inspector General
Office of Audits and Evaluations (52)
810 Vermont Ave, NW
Washington, DC 20420
The Office of Inspector General Office of Audits and Evaluations (OAE) performs audits and inspections to help ensure that veterans receive the medical care and benefits to which they are entitled. OAE is comprised of 11 audit and 2 inspection divisions located throughout the nation, and a headquarters office to include 4 administrative divisions in Washington, DC.
OAE provides independent evaluations of VA's activities in order to ensure the integrity of its programs and operations. Staff assigned to an OAE office perform audits, evaluations, and inspections of VA programs, functions, and facilities. Our highly diversified reviews encompass the areas of program results, economy and efficiency, finance, fraud detection, and compliance. We report on current performance and accountability to foster good program management to ensure effective government operations. OAE staff are involved in reviews of such diverse areas as the delivery of medical care, veterans’ eligibility for benefits and benefits administration, resource utilization, financial management, forensic auditing, fraud, and computer security. In addition, Congress recently mandated that we review regional office operations.
Audits and evaluations of Veterans Health Administration programs focus on the effectiveness of health care delivery for Veterans. These audits and evaluations identify opportunities for enhancing management of program operations and provide VA with constructive recommendations to improve health care delivery. OAE also performs audits and evaluations of Veterans Benefits Administration programs, focusing on the effectiveness of benefits delivery to Veterans, dependents, and survivors. These audits and evaluations identify opportunities for enhancing the management of program operations and provide VA with constructive recommendations to improve the delivery of benefits.
The Benefits Inspection Program is part of OAE’s efforts to ensure our Nation’s Veterans receive timely and accurate benefits and services. These independent inspections provide recurring oversight of VA regional offices (VAROs), focusing on disability compensation claims processing and performance of Veteran Service Center operations. The objectives are to evaluate how well VAROs are accomplishing their mission of providing Veterans with convenient access to high quality benefits services; determine if management controls ensure compliance with VA regulations and policies; assist management in achieving program goals; minimize the risk of fraud, waste, and other abuses; and identify and report systemic trends in VARO operations. Benefits Inspections may also examine issues or allegations referred by VA employees, members of Congress, or other stakeholders.