Report Summary

Title: Community Based Outpatient Clinic Reviews La Grande and Klamath Falls, OR; Bellevue (King County) and Mount Vernon, WA; North Bend, OR
Report Link: http://www.va.gov/oig/pubs/VAOIG-12-00572-237.pdf
Report Number: 12-00572-237
Issue Date: 8/2/2012
City/State: La Grande, OR
Klamath Falls, OR
Bellevue, WA
Mount Vernon, WA
North Bend, OR
VA Office: Veterans Health Administration (VHA)
Report Author: Office of Healthcare Inspections
Report Type: CBOC Reports
Release Type: Unrestricted
Summary: The VA Office of Inspector General reviewed five Community Based Outpatient Clinics (CBOCs) during the week of April 16, 2012. CBOCs were reviewed in Veterans Integrated Service Network (VISN) 20 at La Grande and Klamath Falls, OR; Bellevue (King County) and Mount Vernon, WA; and North Bend, OR. The purpose of the review was to assess whether CBOCs are operated in a manner that provides veterans with consistent, safe, high-quality health care. The review covered the following focused topic areas: women’s health, management of diabetes mellitus-lower limb peripheral vascular disease, heart failure follow-up, credentialing and privileging, environment and emergency management, and CBOC contracts.

OIG noted opportunities for improvement and made a total of 34 recommendations to the VISN and facility managers.