Report Summary

Title: Audit of VA’s Office of Information Technology Strategic Human Capital Management
Report Number: 11-00324-20
Issue Date: 10/29/2012
VA Office: Office of Information and Technology (OIT)
Report Author: Office of Audits and Evaluations
Report Type: Audits, Reviews & Evaluations
Release Type: Unrestricted
Summary: OIG conducted this audit to determine the effectiveness of OIT’s strategic human capital management program. We found OIT has not instituted a human capital strategy for its workforce of approximately 7,300 employees and has been managing its human resources in an ad hoc manner. OIT experienced vacancies and excessive turnover in key leadership positions; has not developed succession plans; lacked the human resources needed to move forward with a strategic approach to managing its personnel in line with Federal guidelines; has not fully implemented competency models; and has not identified competency gaps. Additionally, OIT has not assessed its use of contractors to supplement staff nor has OIT established a mechanism to evaluate the success of its human capital initiatives. OIG recommendations include assigning adequate leadership and staff to guide the program, developing a leadership succession plan, and completing a competency gap analysis.