Report Summary

Title: Combined Assessment Program Review of the Wilkes-Barre VA Medical Center, Wilkes-Barre, Pennsylvania
Report Link: http://www.va.gov/oig/pubs/VAOIG-12-01877-25.pdf
Report Number: 12-01877-25
Issue Date: 11/7/2012
City/State: Wilkes-Barre, PA
VA Office: Veterans Health Administration (VHA)
Report Author: Office of Healthcare Inspections
Report Type: CAP Reviews
Release Type: Unrestricted
Summary: The purpose of the review was to evaluate selected operations, focusing on patient care administration and quality management (QM). During the review, OIG provided crime awareness briefings to 209 employees. This review focused on 10 operational activities. The facility complied with selected standards in the following three activities: (1) medication management, (2) moderate sedation, and (3) nurse staffing. The facility’s reported accomplishments were the addition of a cardiac catheterization and electrophysiology suite and a system redesign project to reduce heart failure readmissions. OIG made recommendations for improvement in the following seven activities: (1) colorectal cancer screening, (2) mental health treatment continuity, (3) polytrauma, (4) environment of care, (5) quality management, (6) point-of-care testing, and (7) coordination of care.