Report Summary

Title: Community Based Outpatient Clinic Reviews at John J. Pershing VA Medical Center, Poplar Bluff, MO
Report Number: 12-03851-102
Issue Date: 2/20/2013
City/State: Cape Girardeau, MO
Farmington, MO
Paragould, AR
Salem, MO
Sikeston, MO
West Plains, MO
VA Office: Veterans Health Administration (VHA)
Report Author: Office of Healthcare Inspections
Report Type: CBOC Reports
Release Type: Unrestricted
Summary: The VA Office of Inspector General reviewed the John J. Pershing VA Medical Center’s six Community Based Outpatient Clinics (CBOCs) during the week of November 5, 2012. The purpose of the review was to assess whether the CBOCs provide veterans with consistent and safe high-quality health care. The review covered the clinical care components of women’s health cervical cancer screening and tetanus and pneumococcal vaccinations. We also randomly selected the Farmington, MO and West Plains, MO CBOCs for site visits and evaluated credentialing and privileging, environment of care, and emergency management processes. OIG noted opportunities for improvement and made a total of 10 recommendations to the Veterans Integrated Service Network (VISN) and facility managers.