||Community Based Outpatient Clinic Reviews at San Francisco VA Medical Center, San Francisco, CA
||Veterans Health Administration (VHA)
||Office of Healthcare Inspections
The VA Office of Inspector General reviewed the San Francisco VA Medical Center’s six Community Based Outpatient Clinics (CBOCs) during the week of January 21, 2013. The purpose of the review was to assess whether the CBOCs provide veterans with consistent and safe high-quality health care. The review covered the clinical care components of women’s health cervical cancer screening and tetanus and pneumococcal vaccinations. We also randomly selected the Clearlake, CA CBOC for a site visit and evaluated credentialing and privileging, environment of care, and emergency management processes. OIG noted opportunities for improvement and made a total of five recommendations to the Veterans Integrated Service Network (VISN) and facility managers.