Report Summary

Title: Community Based Outpatient Clinic Reviews at VA Maryland Health Care System, Baltimore, Maryland
Report Number: 13-00026-306
Issue Date: 9/11/2013
City/State: Baltimore, MD
Cambridge, MD
Fort Howard, MD
Glen Burnie, MD
Pocomoke City, MD
VA Office: Veterans Health Administration (VHA)
Report Author: Office of Healthcare Inspections
Report Type: CBOC Reports
Release Type: Unrestricted
Summary: The VA Office of Inspector General reviewed the VA Maryland Health Care System’s five Community Based Outpatient Clinics (CBOCs) during the week of July 15, 2013. The purpose of the review was to assess whether the CBOCs provide veterans with consistent and safe high-quality health care. The review covered the clinical care components of women’s health cervical cancer screening and tetanus and pneumococcal vaccinations. We also randomly selected the Loch Raven CBOC, Baltimore, MD, for a site visit and evaluated credentialing and privileging, environment of care, and emergency management processes. OIG noted opportunities for improvement and made a total of two recommendations to the Veterans Integrated Service Network (VISN) and facility managers.