Report Summary

Title: Audit of VHA's Supportive Services for Veteran Families Program
Report Number: 13-01959-109
Issue Date: 3/31/2014
City/State: Charleston, SC
Los Angeles, CA
Tucson, AZ
Miami, FL
Boston, MA
VA Office: Veterans Health Administration (VHA)
Report Author: Office of Audits and Evaluations
Report Type: Audits, Reviews & Evaluations
Release Type: Unrestricted
Summary: At the request of the House Committee on Veterans’ Affairs, Subcommittee on Health, we conducted this audit to determine if the Veterans Health Administration’s (VHA) Supportive Services for Veteran Families (SSVF) program grantees appropriately expended program funds. In December 2010, VA established the SSVF program to rapidly re-house homeless veteran families and prevent homelessness for those at imminent risk due to a housing crisis. For fiscal years (FYs) 2012 and 2013, the VHA awarded about $60 million and $100 million in SSVF grants, respectively, and has increased awards to nearly $300 million for FY 2014. We found that VHA’s SSVF program has adequate financial controls in place that are working as intended to provide reasonable assurance that funds are appropriately expended by grantees. We determined program staff were reviewing grantee timecards, invoices for temporary financial assistance, subcontractor costs, and conducted annual inspections. However, SSVF program officials can improve controls to ensure only eligible veterans and their family members participate in the program. We found three of five grantees used outdated area median income (AMI) limits to determine eligibility for the program. In addition, four of five grantees did not verify veterans’ discharge status with the required “Certificate of Release or Discharge from Active Duty” (DD 214).

This occurred because some grantees were not aware when new AMI limits were published. To avoid delaying program participation, grantees did not always follow up to ensure receipt of the required DD 214 when an interim eligibility document was used. As a result, VHA risks providing SSVF services to ineligible veterans or excluding eligible veterans from the program.

We recommended the Under Secretary for Health ensure SSVF program management implements a mechanism to inform grantees when the most current AMI limits are published and ensure grantees comply with eligibility documentation requirements. The Under Secretary for Health concurred with our recommendations and provided an appropriate action plan. We consider the SSVF program actions sufficient and closed the recommendations as completed.