Community Based Outpatient Clinic and Primary Care Clinic Reviews at Providence VA Medical Center, Providence, Rhode Island

The VA Office of Inspector General reviewed the Community Based Outpatient Clinics (CBOCs) and primary care clinics (PCCs) of the Providence VA Medical Center. The purpose of the review was to determine whether the CBOCs and PCCs provide safe, consistent, and high-quality health care for our veterans. The review covered the clinical care components of alcohol use disorder and medication management and evaluated if processes were in place for designated women’s health providers to maintain proficiency in women’s health. We also randomly selected the Hyannis, MA, and Middleton, RI, CBOCs for site visits during the week of June 11, 2014, to evaluate the environments of care. OIG noted opportunities for improvement and made three recommendations in the following reviews: Alcohol Use Disorder and Environment of Care.