Community Based Outpatient Clinic Summary Report — Evaluation of CBOC Cervical Cancer Screening and Results Reporting

The purpose of our systematic review of the Veterans Health Administration’s (VHA’s) Community Based Outpatient Clinics (CBOCs) was to evaluate for compliance with selected VHA requirements regarding cervical cancer screenings and results reporting. Our review focused on two components (1) whether women veterans, ages 23–64, received cervical cancer screening and (2) whether ordering providers and patients received notification of cervical cancer screening results within the timeframes established by VHA policy (timeliness). The Office of Inspector General recommended that consistent processes be established for notifying (1) ordering providers of abnormal cervical cancer screening results within the required timeframe and that notification is documented in the electronic health record and (2) women veterans of normal and abnormal cervical cancer screening results within the required timeframe and that notification is documented in the electronic health record.