Review of Community Based Outpatient Clinics and Other Outpatient Clinics of Martinsburg VA Medical Center, Martinsburg, West Virginia

The VA Office of Inspector General conducted a review of the Martinsburg VA Medical Center’s Community Based Outpatient Clinics (CBOCs) and other outpatient clinics to evaluate for safe, consistent, and high-quality health care. The review evaluated the clinics’ compliance with selected VHA requirements for alcohol use disorder, human immunodeficiency virus (HIV) screening, and outpatient documentation. We also randomly selected the Fort Detrick, MD, CBOC as a representative site and evaluated the environment of care on January 14, 2015. OIG noted opportunities for improvement and made nine recommendations in the following focused review areas: Alcohol Use Disorder, HIV Screening, and Environment of Care.