Report Summary

Title: Combined Assessment Program Review of the VA Connecticut Healthcare System, West Haven, Connecticut
Report Number: 16-00116-323
Issue Date: 6/23/2016
City/State: West Haven, CT
Newington, CT
VA Office: Veterans Health Administration (VHA)
Report Author: Office of Healthcare Inspections
Report Type: CAP Reviews
Release Type: Unrestricted
Summary: The VA Office of Inspector General (OIG) conducted a review to evaluate selected health care facility operations, focusing on patient care quality and the environment of care. During the review, OIG provided crime awareness briefings to 275 employees. This review focused on seven operational activities and a follow-up review area from the previous Combined Assessment Program review. The facility complied with selected standards in the following two activities (1) coordination of care and (2) computed tomography radiation monitoring. The facility’s reported accomplishments were the Outstanding Achievement Award from the American College of Surgeons Commission on Cancer and the Homeless Team’s successes. OIG made recommendations for improvement in the following six activities, which includes the follow-up review area: (1) quality, safety, and value; (2) environment of care; (3) medication management; (4) advance directives; (5) suicide prevention program; and (6) follow-up on nurse staffing.