Attention A T users. To access the menus on this page please perform the following steps. 1. Please switch auto forms mode to off. 2. Hit enter to expand a main menu option (Health, Benefits, etc). 3. To enter and activate the submenu links, hit the down arrow. You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.
Graphic for the Veterans Crisis Line. It reads Veterans Cris Lins 1 800 273 8255 press 1
 

Office of Public and Intergovernmental Affairs


VA Statement on Allegations Regarding the Phoenix VA Health Care System

April 25, 2014, 08:00:00 AM

Printable Version


The Department of Veterans Affairs (VA) cares deeply for every Veteran we are privileged to serve, and we are committed to delivering the highest quality care.  We take any allegations about patient care or employee misconduct very seriously, which is why the Department invited the independent VA Office of the Inspector General (OIG) to complete a comprehensive review at the Phoenix VA Health Care System as quickly as possible. VA also sent a team of clinical experts to Phoenix to review appointment scheduling procedures at that facility and the existence of any delays in care. 

VA believes it is important to allow the Inspector General’s independent, objective review to proceed.  We trust that the Inspector General will complete that comprehensive review as quickly as possible.  These allegations, if true, are absolutely unacceptable and if the Inspector General’s investigation substantiates these claims, VA will take swift and appropriate action. 

Veterans deserve to have full faith in their VA health care.  VA facilities are committed to transparency and undergo multiple external, independent reviews every year to ensure its safety and quality.  We appreciate the continued hard work and dedication of our employees and of the community stakeholders we work with every day in our service to Veterans.

#   #   #



People wishing to receive e-mail from VA with the latest news releases and updated fact sheets can subscribe to the
VA Office of Public Affairs Distribution List.

Back to News Releases Index



Search VA News Releases

(mm/dd/yyyy)

(mm/dd/yyyy)