March 7, 2016, 12:01:00 PM
FOR IMMEDIATE RELEASE
March 7, 2016
National ‘Access Stand Down’ Successful
Stand Down is Part of VA Commitment to Reduce Patient Wait Times
WASHINGTON – As part of a large-scale and immediate effort to assess the urgent health care needs of Veterans, the Department of Veterans Affairs conducted a second “Access Stand Down” February 27. That countrywide, one-day event resulted in VA reviewing the records of more than 80,000 Veterans to get those waiting for urgent care off wait lists. Newly released results of the Access Stand Down show that 93 percent of Veterans waiting for urgent care have been contacted, with many receiving earlier appointments.
“VA’s ability to meet the primary and urgent health care needs of our Veterans is a priority for us, and why we established MyVA, which focuses all that we do around our Veterans,” said VA Secretary Robert McDonald. “The Access Stand Down is just another way we are changing VA’s culture, processes and capabilities to put the needs, expectations and interests of Veterans and their families first.”
In determining priority of need for the stand down, VA broke down the urgent care requests into four categories:
“We know that in order to best serve Veterans, we should be prioritizing those who need care most urgently,” said Dr. David Shulkin, VA Under Secretary for Health, who continues to see patients. “That was the focus of this Access Stand Down: to look at the patients who needed our help the most and were waiting too long. As a result of this nationwide effort with that attention to urgency in mind, I’m proud that our physicians, nurses, other health care professionals and administrative support personnel all came together on a Saturday to work to find earlier appointments for 93 percent of our Veterans with urgent-care needs.”
INCREASING ACCESS TO CARE
For more information about the Access Stand Down along with images from the daylong event, visit www.blogs.va.gov/VAntage/26195/2nd-national-access-stand-down-reinforces/.
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