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Office of Small & Disadvantaged Business Utilization


Director for Strategic Outreach and Center for Small Business Utilization

Chanel Bankston-Carter, Director for Strategic Outreach and Center for Small Business UtilizationChanel Bankston-Carter

Mrs. Bankston-Carter is the Director, of Strategic Outreach at OSDBU, where she is responsible for an outreach program that promotes engagement, awareness, and opportunities to small businesses interested in doing business with VA, other federal agencies and commercial partners.  Mrs. Bankston-Carter also works closely with the Executive Director to ensure that small businesses have the maximum opportunity to connect directly with procurement decision makers.

Mrs. Bankston-Carter is an Army Veteran.  Her VA career began at the Department of Veterans Affairs, Veterans Benefits Administration in Waco, TX, where she was out-based at Fort Hood, Texas as a Counseling Psychologist, providing Chapter 31 vocational rehabilitation counseling and employment services to Veterans.  From there she moved to Washington, D.C. Veterans Affairs Central Office and served as the Rehabilitation Counseling Specialist/Liaison for the Eastern United States.  She has also worked for the Office of the Secretary, Center for Women Veterans, Director of the Customer Service Center at VA Central Office and the Program Manager for the Veterans Employment Service Office.

Mrs. Bankston-Carter is very active in her community.  She is also very active in the military community and with Women Veterans.  She is a member of the Alpha Kappa Alpha Sorority, Inc.  She is a graduate of the 2008 VA Leadership Programs.

A native of Arkansas, Mrs. Bankston-Carter’s educational background began at the University of Arkansas, Fayetteville, where she received a Bachelor of Science in Human Development Family Studies with an emphasis on Juvenile Delinquency.  She received her Masters of Science in Counseling Psychology from the University of Texas.  She is currently pursuing a Doctoral degree in Human Services with an emphasis in Counseling Studies from the University of Washington.


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    810 Vermont Avenue, NW
    Washington, DC 20420
    Toll-free:  1–866–584–2344
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