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Office of Small & Disadvantaged Business Utilization

Site Visit Fact Sheet

Industrial Building

The Center for Verification and Evaluation (CVE) protects the integrity and validity of VA’s Veterans First Contracting Program by conducting a Risk Mitigation Program.  This program helps ensures only eligible firms who meet the criteria of 38 Code of Federal Regulation (CFR) Part 74 are entered into the Vendor Information Pages (VIP) database.  Service Disabled Veteran Owned Small Business (SDVOSB) and Veteran Owned Small Business (VOSB) listed in VIP are part of an elite group and CVE protects the Veteran advantage by making sure these companies remain eligible for the Veterans First Program by performing Pre- and Post-Verification Site Visits.

Pre-Verification Site Visit Reviews occur during the Verification application process.

  • A pre-Verification Site Visit is performed after a firm has submitted an application and CVE is unable to determine if the firm meets the regulatory requirements based upon the documentation provided.
  • The firm will receive a decision from CVE after the site visit. This could be an approval letter or the option to take part in either the Pre-Determination Findings (PDF) or Pre-Decision (PDP) processes. If the applicant decides not to participate in PDF or PDP, the company will receive a denial letter.

Post-Verification Site Visit Audits occur after a company is verified.  Please note:  All Post-Verification Site Visits Audits are unannounced.  CVE will conduct 1,200 post-Verification site visits audits in 2014 as part of an effort to protect the credibility and accuracy of the Veterans First Contracting Program and Veteran procurement opportunities.

Companies are either randomly selected for Post-verification Site Visit Audits or based upon risk assessment.

  • After the Post-verification Site Visit Audit, the Veteran will receive a Compliance Letter signifying the firm is still eligible for the Veteran First Program and will remain in VIP.
  • If the firm is found to be non-compliant with 38 CFR Part 74, the Veteran will receive a Notice of Proposed Cancellation (NOPC).  The Veteran has 30-days to respond to the issues outlined in the NOPC.

What happens during a SiteVisit:

  • A CVE Site Visit examiner will travel to the Veteran’s business location listed on the VIP profile.
  • The CVE Site Visit Examiner will provide a Credential Letter to validate the legitimacy of the Site Visit.  This letter includes contact information for CVE’s Contact Center, which the Veteran can use to confirm the examiner’s purpose.
  • The Examiner will interview the business’ owner(s) and other employees.
  • The Examiner can request business documents from the Veteran.  If so, the Examiner will provide step-by-step instructions to the Veteran business owner(s) on how to upload requested documents to their VIP profile.  Under no circumstances will the Examiner take a copy of the firm’s business documents with them.
  • Once the on-site visitation is complete, the Examiner will provide a report to the CVE Director which includes a recommendation regarding the firm’s compliance with 38 CFR Part 74.
  • The CVE Director will make a compliance determination based on the Site Visit report in addition to previously conducted public research and documentation submitted to CVE.

The best way to ensure that a company is compliant with 38 CFR Part 74 is to utilize CVE’s Verification Assistance Program.  Be sure to read the Verification Assistance Briefs, utilize the Verification Self-Assessment Tool, and consult a PTAC Counselor.  Visit www.VetBiz.gov for more information about CVE and the Verification Process.

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