Attention A T users. To access the menus on this page please perform the following steps. 1. Please switch auto forms mode to off. 2. Hit enter to expand a main menu option (Health, Benefits, etc). 3. To enter and activate the submenu links, hit the down arrow. You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.
Attention A T users. To access the combo box on this page please perform the following steps. 1. Press the alt key and then the down arrow. 2. Use the up and down arrows to navigate this combo box. 3. Press enter on the item you wish to view. This will take you to the page listed.
Graphic for the Veterans Crisis Line. It reads Veterans Cris Lins 1 800 273 8255 press 1
My healthevet badge

Office of Small & Disadvantaged Business Utilization

Site Visit Fact Sheet

Download Fact Sheet »


The Center for Verification and Evaluation (CVE) protects the integrity and validity of the Department of Veterans Affairs’ (VA) Veterans First Contracting Program by conducting a Risk Mitigation Program. This program helps ensure only eligible firms who meet the criteria of 38 Code of Federal Regulations (CFR) Part 74 are entered into the Vendor Information Pages (VIP) database. Service-Disabled Veteran-Owned Small Businesses (SDVOSB) and Veteran-Owned Small Businesses (VOSB) listed in VIP are part of an elite group and CVE protects the Veteran advantage by ensuring these companies remain eligible for the Veterans First Program by performance of pre and post verification site visits.


Pre-verification site visit reviews occur during the verification application process.

  • A pre-verification site visit is performed after a firm has submitted an application and CVE is unable to determine if the firm meets the regulatory requirements based upon the documentation provided.
  • The firm will receive a decision from CVE after the site visit. This could be an approval letter or the option to take part in either the Pre-Determination Findings (PDF) or Pre-Decision Process (PDP). If the applicant decides not to participate in PDF or PDP, the company will receive a denial letter.

Post-verification site visit audits occur after a company is verified. Please note: All post-verification site visit audits are unannounced. CVE will conduct 1,200 post-verification site visit audits in 2014 as part of an effort to protect the credibility and accuracy of the Veterans First Contracting Program and Veteran procurement opportunities.

Companies are either randomly selected for post-verification site visit audits or are selected based upon risk assessment.

  • After the post-verification site visit audit, the Veteran will receive a Compliance Letter signifying the firm is still eligible for the Veterans First Contracting Program and will remain in VIP.
  • If the firm is found to be non-compliant with 38 CFR Part 74, the Veteran will receive a Notice of Proposed Cancellation (NOPC). The Veteran has 30-days to respond to the issues outlined in the NOPC.

The Site Visit Process:

  • A CVE site visit examiner travels to the Veteran’s business location listed on the VIP profile.
  • The CVE site visit examiner provides a Credential Letter to validate the legitimacy of the site visit. The Credential Letter includes CVE’s Contact Center information, which the Veteran can use to confirm the examiner’s purpose.
  • The examiner interviews the business owner(s) and other employees.
  • The examiner can request business documents from the Veteran. If so, the examiner will provide step-by-step instructions to the Veteran business owner(s) on how to upload requested documents to their VIP profile. Under no circumstances will the examiner take a copy of the firm’s business documents with them.
  • After the site visit the examiner provides a report to the CVE Director which includes a recommendation regarding the firm’s compliance with 38 CFR Part 74.
  • The CVE Director makes a compliance determination based on the site visit report, previously conducted public research, and documentation submitted to CVE.

The best way to increase a firm’s approval chances is to utilize any of the following resources:

Visit for more information about CVE and the Verification Process.

The Center for Verification and Evaluation
8 a.m. - 8 p.m. (Eastern)

Status Update:
Profile Questions:

Connect with Us

  • Mail only:
    810 Vermont Avenue, NW
    Washington, DC 20420
    Toll-free:  (866) 584-2344
    VA Small Business Liaisons
  • Can’t find what you’re looking for?  Call our Help Desk at (866) 584-2344.
Email Updates:
Subscribe to Receive Updates