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Office of Small & Disadvantaged Business Utilization

Eucloud Systems Inc. Success Story

Photo of Don Snelgrove
Don Snelgrove, President
Eucloud Systems

Eucloud SystemsEucloud Systems, Inc. is an engineering service and program management company who provides services to U.S. Government agencies.  The president of Eucloud Systems, Don Snelgrove, a Service-Disabled Veteran, met with the Executive Director of the U.S. Department of Veterans Affairs (VA) Office of Small and Disadvantaged Business Utilization (OSDBU), Thomas Leney, last year to discuss the benefits of being a Verified SDVOSB and decided to begin this process.  Mr. Snelgrove submitted his application in September 2012 and was verified 90 days later.  He attributed his success to the Verification Assessment Tool and the checklist located on the website, which provides guidelines on what is needed to become a verified small business organization.  According to Mr. Snelgrove, “If probability of denial is high for a specific SDVOSB, the site provides information on what needs to be done to ensure approval.”  Based on this checklist, he was able to arrange his documents before beginning the Verification process.  Another positive aspect of the process that Mr. Snelgrove experienced was receiving a point of contact to relay questions to.  The examiner assigned to his application contacted him to inform him of the documentation received and requested additional documentation needed to move forward in the Verification process.  She was always helpful, professional and available to ask and answer all questions, via email and phone communications.

However this process did not come without adversity. Eucloud Systems was incorporated in the state of Delaware, but conducts business in the state of Maryland.  Mr. Snelgrove had to undergo a multiple-state approval process and was given ten (10) days to provide the documentation to the Center for Verification and Evaluation (CVE).  Because of this time-consuming process, Mr. Snelgrove had to request multiple extensions until documentation was received to forward to CVE, which was approved.  Another issue that arose was sending the same documentation multiple times.  Mr. Snelgrove sent a letter of explanation (LOE) in regards to working at another company, with his original documentation.  Based on the criteria presented on the checklist, it was not received from CVE initially and was requested.  Mr. Snelgrove explained when the documents were originally sent to CVE, and resubmitted on several occasions.  CVE confirmed once information was received.

After CVE received the required documentation, Eucloud Systems, Inc. was approved in December 2012 and is now a Verified Service-Disabled Veteran-Owned small business (SDVOSB).  Mr. Snelgrove states that, “SDVOSB Verification opens up significant opportunities for future U.S. Government business.”

Mr. Snelgrove enjoyed his experience through Verification and believed it was a very beneficial process.  He recommends making the Verification checklist more visible on the website and provide information on the importance of the checklist and Verification Assessment Tool.  He also suggested expanding timeframe for documents which must be retained from other government entities or organizations.  Next, he suggested that receiving a point of contact to ask questions and receive information was viable to the success of being a verified small business.  He enjoyed the process and would like CVE to know to “…keep up the good work!”

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