Joint Commission on Accreditation of
Healthcare Organizations
PUBLIC INFORMATION
The Joint Commission standards deal with
organizational quality of care issues and the safety
of the environment in which care is provided. Any
individual with a concern about patient/resident
care and safety in the hospital should contact the
hospital management. If the hospital management has
not addressed or resolved the concern, he or she may
contact the Joint Commission at any time. Contacts
should be addressed to:
Office of Quality Monitoring
Joint Commission on Accreditation of Healthcare
Organizations
One Renaissance Boulevard
Oakbrook, Terrace, IL 60181
800-994-6610
Or
Fax: 630-792-5636
Or
E-mailed to
complaint@jcaho.org