New Medication Copay Rates
The VA is implementing a new tiered copayment structure. The proposed policy will decrease the costs of outpatient medications for most Veterans.
Our revenue program brings in more than $3 billion a year to VA Medical Centers to provide Veterans health care needs.
VLER Health Exchange
VLER Health Exchange allows VA to electronically share health records with Community Care providers securely and privately using the eHealth Exchange.
The goal of the Department of Veterans Affairs (VA) is to deliver community care through a single consolidated program that is easy to understand, simple to administer, and meets the needs of Veterans and their families, community providers and VA staff.
Who Are We?
VA has provided care in the community for over 80 years. While the programs to deliver this care have changed over time, our objective to increase timely access to care for Veterans remains.
VA Community Care is made up of a diverse group of staff from all over the country. We are clinicians, health care administrators, business specialists, information technology staff and more. We work tirelessly to support Veterans, community providers and VA staff.
Veterans are at the center of what we do—we are committed to bringing high-quality health care closer to home for our nation’s Veterans.
What Do We Do?
VA Community Care provides Veterans access to health care through the community when services are either not available at a VA facility or distance makes these services inaccessible.
Today, Veterans are using community care more than ever before. In fiscal year 2016, Veterans scheduled more than 25.5 million appointments across all VA Community Care Programs.
Currently, there are multiple programs to send Veterans out into the community to receive care. Each program has different mandates and processes, which creates unnecessary confusion for Veterans and their families, community providers and VA staff.
How Will We Get There?
VA is working closely with all our partners to build a high-quality network to deliver community care. To achieve this, VA aims to consolidate the various community care programs into one simplified and streamlined program as outlined in the Plan to Consolidate Community Care Programs.
In developing the approach for consolidation, we looked at the Veteran community care journey to identify touchpoints that would have the greatest impact on improving the Veteran health care experience. Encompassing all these touchpoints is customer service.
VA is taking both a short-term and long-term approach to transforming community care. We are implementing innovative solutions to make immediate fixes where we can while driving toward a better future state. Using innovative solutions, we are helping VA improve care coordination, increase access points, and gain efficiencies in claims processing. Our revenue program brings in more than $3 billion a year—generating operating dollars to VA medical centers (VAMC) to provide Veterans health care needs. Each dollar collected goes back to each respective VAMC where Veterans receive their care.
Information for Veterans
Information for Dependents