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VA Healthcare Network Upstate New York - VISN 2
Discharge from the Medical Center
Discharge Procedures
Early during your stay, your health care team should
talk to you about your after-hospitalization care/
needs, your anticipated discharge date and your
follow-up care. If you need counseling or assistance
(locating a care facility, Community Living Center, residential or
boarding facility), see the social worker assigned to
your ward.
If medication is prescribed, your medication and
other supplies will be discussed with you prior to
discharge. These items can be picked up at the
Outpatient Pharmacy as you depart from the
Medical Center.
Discharge time is 11:00 a.m. We will work with you
to have all of your discharge arrangements made at
least one day prior to your discharge. A copy of your
patient discharge instructions will be given to you
before you leave your ward. You may pick up your
VA identification card at the nursing station.
48 Hour Post Discharge Survey
Within 48 hours of your discharge, you will be
contacted to find out how your treatment and discharge
from the Medical Center went. The survey
information will help us improve the services we
provide to you and other veterans. It is important
that we have your correct telephone number at time
of discharge.
Collecting Your Personal Belongings
Make sure you have collected everything from your
bed area before you leave. If you have deposited
money with the Agent Cashier, stop at the Patient
Funds Office on the 1st floor, room 110 Core between
8:00 a.m. and 4:00 p.m. for a withdrawal voucher.
Diet Instructions
If you are on a special diet, a dietician will counsel
you and your family on how to follow your diet at
home.
Home Care Services
Home care services are available to eligible veterans
who need assistance with care in their home after
being discharged from the hospital. Prior to your
discharge, your health care team and social worker
must make arrangements with the Home Based
Primary Care Program.
Health Care for Homeless Veterans Program (HCHV)
The central goal of the Health Care for Homeless
Veterans Program is to end homelessness among
veterans through outreach efforts and community
partnerships. Veterans are engaged in treatment and
rehab programs to enable them to achieve a better
quality of life. The telephone number for the entire
VA Healthcare Network Upstate New York is
(585) 393-7422.
Lost and Found
If you lose any personal items during your stay,
please notify a member of your health care team so
they can contact the VA Police. If you find any items
while at the hospital, please bring it to the VA Police
office, located on the 1st floor in the main lobby or
give it to a member of your health care team. All
found items will be turned over to the lost and found
office if not claimed within 24 hours. Lost and
found is located in the patient clothing room,
basement "B" wing.
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| Reviewed/Updated Date: December 29, 2006 |
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