Attention A T users. To access the menus on this page please perform the following steps. 1. Please switch auto forms mode to off. 2. Hit enter to expand a main menu option (Health, Benefits, etc). 3. To enter and activate the submenu links, hit the down arrow. You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.
Attention A T users. To access the combo box on this page please perform the following steps. 1. Press the alt key and then the down arrow. 2. Use the up and down arrows to navigate this combo box. 3. Press enter on the item you wish to view. This will take you to the page listed.
Menu
Menu
Veterans Crisis Line Badge

Office of Accountability and Whistleblower Protection

 

OAWP Complaint Process

How Do I Report My Concerns

OAWP maintains a system that is managed throughout the day, 7 days a week and can receive concerns and complaints in the following ways:

  1. Tip-line: 855-429-6669
  2. Email: VAAccountabilityTeam@va.gov
  3. Mail: 810 Vermont Ave NW Washington DC 20420
  4. Secure Fax: 202-495-5351
  5. Employee Disclosure Form
    *This form is only for use by VA Employees or Applicants for Employment


Operating hours

Monday through Friday, 8:00 a.m. to 5:00 p.m. However, the office is closed during national holidays.

What Does OAWP Do After It Receives My Complaint ?

Every concern or complaint received will be processed through the Triage Division. The Triage team will review each complaint, provide a thorough review and decipher the nature and severity of the allegations. Each person submitting a complaint will be contacted to further discuss the situation. Afterwards, the investigative process begins. Those complaints that are less serious and are determined as a personnel related issue are redirected and managed internally.

return to top go