2021-2022 Flu Season: Flu Shots Available September 15 – March 31, 2022
It’s never too early to start thinking about receiving your annual flu shot, and with COVID‑19 getting a flu shot is more important than ever. A flu shot is a safe way to help protect yourself, and those around you, from getting sick and having complications from flu. During the COVID-19 pandemic, it is especially important for all of us to do our part to help reduce the spread of the flu in our communities.
Beginning September 15, 2021, flu vaccines are available at no cost to eligible Veterans at more than 70,000 in-network community providers nationwide.
Getting a Flu Vaccine: Four Steps
Step 4: Get Vaccine
Community care flu shots are available to eligible Veterans who:
- Are enrolled in the VA health care system AND
- Received care through VA from either a VA or community provider within the past 24 months
NOTE: Second requirement is new for 2021-2022 flu season.
To check your eligibility, Veterans can:
Call 800-MyVA411 (800-698-2411), select option 1, then option 3, and then option 1 again.
Contact your local VA medical facility.
Veterans can get a flu shot without prior authorization. Flu vaccines provided include standard (quadrivalent), high dose, and preservative-free.
NOTE: State, age and health-related restrictions may apply. Family members and beneficiaries are not eligible. Individuals who are not eligible and receive a flu vaccine may be liable for the cost of the vaccine.
Eligible Veterans can choose from one of more than 70,000 in-network retail pharmacies and urgent care/walk-in locations to get their flu vaccine. The provider must be part of VA’s network.
- Retail pharmacies include most supermarket and local pharmacies.
- Urgent care/walk-in locations include many local urgent care providers that offer walk-in care.
VA’s network of flu vaccine providers is comprised of retail pharmacies and urgent care/walk-in locations that are managed by VA third party administrators (TPAs) Optum and TriWest. Optum manages Regions 1-3 and TriWest manages Regions 4-5 of the VA Community Care Network (CCN).
Flu vaccines are available in all regions of CCN, including Hawaii. Eligible Veterans located in Guam, American Samoa and the Northern Mariana Islands can receive a flu vaccine though local clinics operated by the VA Pacific Islands Health Care System.
NOTE: Veterans who receive a flu vaccine from a non-network provider may be liable for the cost of the vaccine.
Before You Go!
Print the Billing Information Card (or have it viewable on your mobile device) and take it with you to the retail pharmacy or urgent care provider.
Veterans can also call (877) 881-7618 or their local VA medical facility for help locating an in-network provider.
Before going to the provider:
- Call ahead to make sure the provider offers the flu vaccine through this benefit.
- Print the Billing Information Card (or have it viewable on your mobile device) and take it with you to the provider.
When you arrive:
- Tell them you’re a Veteran enrolled in VA health care, AND
- You would like to get a flu shot, paid for by VA.
- Show your government-issued ID and the Billing Information Card.
There is no copayment charge if your visit consists only of a flu vaccine. In addition, flu-vaccine only visits do not count towards visits and/or copayments associated with using VA’s urgent care benefit.
Documentation of the flu vaccination is sent to VA by the community provider to update the Veteran’s medical record. Veterans can also request a copy of the documentation showing they received the flu vaccine.
Frequently Asked Questions
Are the flu shots available at in-network retail pharmacies or urgent care locations the same as the ones offered at VA?
It varies, but regardless of the manufacturer, the flu shot you receive at VA or an in-network, community retail pharmacy or urgent care location will help protect you from the flu.
What happens if an eligible Veteran is charged for a flu shot?
Veterans should not pay the charge. Call (877) 881-7618 for assistance.
For help with eligibility and general questions, call 800-MyVA411
(800-698-2411), select option 1, then
option 3, and then select option 1 again.
For help receiving a community care flu vaccine, call (877) 881-7618 or your local VA medical facility.