Attention A T users. To access the menus on this page please perform the following steps.
1. Please switch auto forms mode to off.
2. Hit enter to expand a main menu option (Health, Benefits, etc).
3. To enter and activate the submenu links, hit the down arrow.
You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.
The following are ways IHS/THP facilities can verify AI/AN Veteran eligibility:
Secure Data Transfer Facilities can use the IHS Secure Data Transfer Service to request enrollment/eligibility information from the VA Health Eligibility Center (HEC) using the HEC Eligibility and Enrollment Verification Template. The IHS Secure Data Transfer is made available by IHS on a limited basis to enable the THP and IHS facilities to initially acquire a comprehensive listing of all their AI/AN Veteran enrollment and eligibility. Below are instructions for obtaining access to the IHS Secure Data Transfer Service and verifying Veteran eligibility and enrollment:
STEP 1: IHS/THP staff request access to the IHS Secure Data Transfer Service by emailing Cynthia.Larsen@ihs.gov. Access will be limited to email receipt and reply.
STEP 2: IHS/THP staff fills out columns A-C of the HEC EE Verification Template and emails it via the IHS Secure Data Transfer Service to Ms. Larsen.
STEP 3: VA HEC staff verifies the list of AI/AN Veteran’s eligibility and enrollment in the VA Healthcare System and fills in columns D-F of the HEC EE Verification Template.
STEP 4: VA HEC staff returns the completed HEC EE Verification Template to Ms. Larsen via IHS Secure Data Transfer and she will return it to the IHS/THP staff.
Contact the VA HEC by Telephone IHS/THP staff can contact the VA HEC directly by phone if the staff is checking the enrollment/eligibility on less than five Veterans; 1-855-488-8441, Monday to Friday, between the hours of 7:00 AM and 5:30 PM (Eastern Time). The Veteran’s name and social security number will be required. VA HEC can provide basic eligibility information over the phone (enrolled y/n, enrollment date)
Contact the Local VA Medical Center by Telephone IHS/THP staff can contact the local VA medical center to verify the AI/AN Veteran’s VA enrollment/eligibility via telephone call by calling the VA Benefits Manager listed in the completed IHS/THP Implementation Plan (page 6). It is recommended that IHS/THP staff work through the local VA medical center enrollment and eligibility coordinator to help determine if the Veteran is eligible for other limited benefits
Veteran Provided Documentation IHS/THP staff may request documentation or information regarding Veteran’s specific VA health care eligibility or/and service connection disability directly from the Veteran (e.g., VA letter, etc.).