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VHA Office of Community Care

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Provider Resources

Hot Topics | Connect with Us | How to Become a Provider | Claims 

Connect with Us

  • Our Contact Us page contains addresses and phone numbers for the VHA Office of Community Care (OCC) health care benefits programs.
  • Providers may send questions and feedback to HACProviderFeedback@va.gov
  • For information on authorization/claims paid by VA, contact your local VA Office. If you need assistance in determining your local office, or for immediate general information, use the VA Facility Locator.
  • Stay up to date with VA Community Care by subscribing to our email distribution list. Send an email to LISTSERV@LISTSERV.VA.GOV with the subject line "SUBSCRIBE COMMUNITYPROVIDERS-L” along with your name in the body of the email.
  • You can also visit the VA Public ListServ for more information about electronic newsletters, discussion groups and direct email lists.

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How to Become a Provider

Developing, Submitting and Checking Claims Status

Instructions and helpful information for developing, submitting and checking claims status including for the PC3/Choice programs administered by VA contractors (Health Net and TriWest) and for programs that file claims directly with VA are listed on Provider Payments.