The Office of Organizational Excellence is the engine that drives quality, safety, value and integrity and works to improve the Veteran's experience. These components are critical to assuring that Veterans receive the best care possible, no matter where or when they seek VA's assistance.
Office of Integrity
VHA's Office of Integrity performs a critical role in ensuring excellence in the health care and services Veterans receive. Its mission is to strengthen trust and confidence in the Veterans health care system by fostering an ethical and just organizational culture, and by integrating information from internal and external oversight activities. Read more about Integrity
Office of Quality, Safety and Value
The Office of Quality, Safety and Value (QSV) brings together the functional areas that support the experiences Veterans have with VA health care, and ensures the way in which VA care is delivered is safe, timely, effective, efficient and patient centered. Read more about QSV
- Quality Standards and Programs
- External Accreditation Services and Programs
- Evidence-based Clinical Practice Guidelines
- Health Systems Innovation Planning and Coordination
- Utilization and Efficiency Management
- Systems Reliability and Consultation
- Quality Management System Consultative Division (QCD)
Office of Health Equity (OHE)
VHA’s Office of Health Equity (OHE) is reducing health disparities in the care of Veterans and making VA a more equitable health care delivery system. Below are examples of how OHE is elevating the totality of the Veterans experience within the VHA Healthcare system. Read more about OHE.