Improvement In Action
Since its launch in the spring of 2017, the website has grown to include information about same-day services, scheduling experience satisfaction rates and medical center and nursing home facility quality of care data.
To learn more about this tool and how to use it, refer to the following information:
- Veterans Affairs Office of Communications press release
- Dr. Bhatnagar, Deputy, Assistant Deputy Under Secretary for Health in Quality, Safety & Value, website tutorial YouTube video
- Spotlight on Excellence, Office of Organizational Excellence, newsletter article: "Feature from the Field: New Access to Care Tool Rolled Out in Record Time"
A year ago, VA launched the Access to Care site that provides Veterans with an easy-to-use, easy-to-understand way of accessing patient wait time and quality of care data. This tool not only provides Veterans with more information about VA services, it increases accountability and ensures VA is held to a higher standard. Read the full story.
In 2015, VA's Evidence-based Practice Office shepherded the efforts of VA and DoD psychologists, psychiatrists, pharmacists, nurses, and others to review and develop clinical practice guidelines for managing patients with a PTSD diagnosis
Learn more about CPGs for Management of PTSD
Through its Evidence-based Practice Program, VA developed clinical practice guidelines (CPGs) on key Veterans health issues such as pain, rehabilitation, womens health, chronic disease in primary care, mental health, and military-related.
Read the full story