Improving Care - Organizational Excellence
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Organizational Excellence


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Improving Care

Improvement In Action

Access to Care Website

Since its launch in the spring of 2017, the website has grown to include information about same-day services, scheduling experience satisfaction rates and medical center and nursing home facility quality of care data.

To learn more about this tool and how to use it, refer to the following information:

Access to Care website screen capture

Access to Care: One Year Later

A year ago, VA launched the Access to Care site that provides Veterans with an easy-to-use, easy-to-understand way of accessing patient wait time and quality of care data. This tool not only provides Veterans with more information about VA services, it increases accountability and ensures VA is held to a higher standard. Read the full story.

CPGs Management of PTSD

Clinical Practice Guidelines for Management of Posttraumatic Stress Disorder

In 2015, VA's Evidence-based Practice Office shepherded the efforts of VA and DoD psychologists, psychiatrists, pharmacists, nurses, and others to review and develop clinical practice guidelines for managing patients with a PTSD diagnosis
Learn more about CPGs for Management of PTSD

CPGs for Opioid Therapy

Clinical Practice Guidelines for Opioid Therapy

Through its Evidence-based Practice Program, VA developed clinical practice guidelines (CPGs) on key Veterans health issues such as pain, rehabilitation, womens health, chronic disease in primary care, mental health, and military-related.
Read the full story

Lexington VAMC

Avoiding Professional Burnout

Professional burnout is a challenge for all industries, and physicians are no different. Dr. Carolyn Clancy talks about strategies and tools to help address physician burnout.
Read the full story