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Organizational Excellence

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Spotlight on Excellence

Spotlight on Excellence is a newsletter created by the Office of Organizational Excellence (OE) to keep OE staff informed about the many efforts underway in the various offices within OE.

Special Edition 2019

This 2019 Special Edition includes examples of Veterans making a difference for other Veterans. From algorithms to gift-giving events, Spotlight shares examples VA staff and leadership enhancing the Veteran experience.

Fall 2018

This Fall 2018 edition includes Dr. Cox's vision for Organizational Excellence, a Q&A with Ernest Moy of Health Equity, a look at the Internal Audit and Risk Assessment, and a look at CART's improvements to quality and safety.

Summer 2018

This Summer 2018 edition includes Dr. Cox's discussion on 3LD, a Q&A with Vince Reed of QSV, a look at the Office of the Medical Inspector, and an introduction to the Inpatient Flow Academy.

Spring 2018

The Spring 2018 edition includes Dr. Cox's experiences at the National Disabled Veterans Winter Sports Clinic (WSC), a Q&A with Herbert Wolfe of IARA, a look at the Inpatient Flow Academy, and an introduction to the Bed Management Solutions (BMS) team.

Special Edition

This special edition includes stories about Veterans working to improve the Veteran experience from within VA.

Fall/Winter 2017

The Fall/Winter 2017 edition includes a note from Dr. Cox, Q&A with Dr. Elnahal, and an update on the Government Accountability Office High Risk List.

Summer 2017

The Summer 2017 edition includes a note from Dr. Clancy, Q&A with Dr. Cox, and a video interview between Dr. Clancy and Jacob Gadd. This edition also includes an article about a new website to make patient wait time and quality of care data more accessible.