From: SSVF
Sent: Friday, July 17, 2020 3:00 PM
Subject: SSVF Program Update Friday, July 17th, 2020
Attachments: Unannounced Standardized Veteran FY 20 update.pdf
Topics:
1.
ATTENTION: Unannounced Standardized Veteran (USV) SSVF “Secret Shopper”
Program Update FY20
2. REGISTER
NOW: SSVF Office Hours July 24th, 2020 at 12:00 pm EST – Race Equity &
Inclusion
3.
REMINDER: SSVF Grantee COVID-19 Resource Toolkit
ATTENTION:
Unannounced Standardized Veteran (USV) SSVF “Secret Shopper” Program Update
FY20
The SSVF USV
Veteran collects data documenting what they observed using standardized
measures of access, ICARE values, and process (e.g. number of steps, length of
time, and need for assertiveness) while attempting to obtain services as would
actual Veterans. Due to COVID -19 the USV has made changes to the process
for FY20, moving away from presenting to Grantee agencies in person, to phone
contacts. Please review the attached document for further details
regarding the FY20 changes and suggestions for preparations.
REGISTER
NOW: SSVF Office Hours July 24th, 2020 at 12:00 pm EST – Race Equity
& Inclusion
The SSVF Program
Office recognizes the need for SSVF grantees to understand and address equity
and inclusion in their programs. In this webinar grantees will provide
examples of using CoC data to guide decisions and adjust policies to ensure
equity and inclusion in their programs.
Register Using the
link below:
https://attendee.gotowebinar.com/rt/3469520343026026509
REMINDER: SSVF
Grantee COVID-19 Resource Toolkit
As the SSVF
Program Office continues to support grantees serving Veterans during COVID-19,
we want to ensure we are sharing the newest and best information
possible. With our TA providers efforts, the SSVF Program Office will
continue to share information learned from grantees in a collection of
documents intended to create a Grantee Resource Toolkit to support service
provisions during this time. TA has developed three documents to date,
for grantees to review.
• SSVF and
Homeless Prevention Considerations During COVID-19
• SSVF Staffing
Considerations During COVID-19
• SSVF Income Use
Considerations During COVID-19
While our TA
providers will continue to develop information for grantees to review and
utilize, these documents can be found on the SSVF website, under SSVF Response
to COVID 19 Guidance section, or at the link below:
https://www.va.gov/homeless/ssvf/index.asp
Thank you,
SSVF Program
Office