Attention A T users. To access the menus on this page please perform the following steps.
1. Please switch auto forms mode to off.
2. Hit enter to expand a main menu option (Health, Benefits, etc).
3. To enter and activate the submenu links, hit the down arrow.
You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.
Attention A T users. To access the combo box on this page please perform the following steps.
1. Press the alt key and then the down arrow.
2. Use the up and down arrows to navigate this combo box.
3. Press enter on the item you wish to view. This will take you to the page listed.
The Office of Resolution Management (ORM) is responsible for providing equal employment opportunity (EEO) complaint processing services within the Department of Veterans Affairs (VA). The complaint process includes confidential counseling, mediation, and investigation.