What's New at Your VA? - Quality of Care
Attention A T users. To access the menus on this page please perform the following steps. 1. Please switch auto forms mode to off. 2. Hit enter to expand a main menu option (Health, Benefits, etc). 3. To enter and activate the submenu links, hit the down arrow. You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.

Quality of Care

Menu
Menu

Quick Links

Veterans Crisis Line Badge
My healthevet badge
EBenefits Badge
 

What's New at Your VA?

VA is constantly working to provide more excellent service and care for Veterans. This includes new programs and initiatives, advanced training, and renovations and improvements to enhance health care facilities. Each VA project is an opportunity to improve the delivery of services to America's heroes. Featured below are some of the exciting improvements in quality of care taking place around the country:  Click on the region below to find out what's new in that area.

Map of the United States by region Northwest Southwest Southeast Midwest Northeast


NortheastSoutheastMidwest | NorthwestSouthwest




Northeast

Left to right; Executive Director, Michael Swartz, Respiratory Therapist, Jim Ryan, Acting Associate Director, Danielle Bergman, Nurse Executive, David Roll.Left to right; Executive Director, Michael Swartz, Respiratory Therapist, Jim Ryan, Acting Associate Director, Danielle Bergman, Nurse Executive, David Roll.

VA Employees Deploy to Help Other VAs

VA Employees Deploy to Help Other VAs in New York and New Jersey

Over the last few weeks, several VA Western New York Healthcare System (VA WNYHS) staff have deployed to New York City in support of the Veterans Health Administration’s (VHA) commitment to Veterans within Veterans Integrated Service Network (VISN) - 2, which includes the hardest hit states of the COVID-19 pandemic, New York and New Jersey. VA and other federal partners such as FEMA (Federal Emergency Management Agency) can efficiently and seamlessly move staff and logistical support like ventilators and personal protective equipment (PPE) to where it’s needed most. And while equipment is necessary for the difficult fight against COVID-19, the response from staff at VA WNYHS has been both humbling and nothing short of heroic.   Read more...


Southeast

Charles George VA Medical Center has initiated a drive-through pharmacy to help with social distancing. (Photo by Rod Doty)Charles George VA Medical Center has initiated a drive-through pharmacy to help with social distancing. (Photo by Rod Doty)

VA clinical retirees needed to help fight pandemic

ASHEVILLE, N.C. – The current environment created by the COVID-19 pandemic has provided unique opportunities for VA healthcare providers to go above and beyond in serving Veterans - even if it means catching up with them while they’re turkey hunting.

New Ways to See Veterans

Dr. David Wells, a Charles George VA Medical Center Primary Care physician, recently completed a phone visit with a 51-year-old Western North Carolina Veteran on Turkey Tuesday.

“He was sitting in a tree stand turkey hunting, and told me to wait a minute,” Wells said. “It might have been because he saw a turkey.”  Read more...


Midwest

Graphic & text of Mental Health Month Awareness RibbonMental Health Month Awareness Ribbon

Mental Health Month Resources

May is Mental Health Awareness Month. Now more than ever, the Jesse Brown VA is committed to providing high-quality mental health care while keeping Veterans safe from exposure to the coronavirus.

To help reduce the risk of infection at the facility, Jesse Brown VA asks that Veterans use VA’s online resources for routine or non-urgent mental health care and questions. This will help protect Veterans from contracting COVID-19 while enabling providers at Jesse Brown VA to focus on care for Veterans with the most acute needs.

“Due to the COVID-19 pandemic we encourage you to remain in the safety of your homes, however mental health services are uninterrupted and remain available to you virtually via telephone and video conference.  Essential services that cannot be adapted to virtual models are still available onsite” said Dr. John Korpics, the Chief of Psychiatry and Director of Mental Health at Jesse Brown VA.  Read more...


Northwest

Photo of a cigarette being extinguishedQuit Smoking

TeleQuit Smoking Nurse Counseling Service

VA Loma Linda TeleQuit is a new telephone service by the Nurses at the VA Loma Linda Preventive Medicine Section/ACC. Telephone-based care means no in-person clinic visits for Veterans. All treatment services are managed over the phone while you are safely “sheltering at home” and avoid contact with anyone who could expose you to the COVID-19 during a visit to the VA.

Quitting tobacco smoking or vaping is as important as washing your hands and social distancing /isolating to prevent getting infected and suffering from serious lung infection from COVID-19!
The Nurses will answer your questions, provide counseling about the use of nicotine replacement medication (gum, patch and lozenges) that can be purchased over-the-counter in any pharmacy or prescribed and sent to your home by doctors at the VA Loma Linda Preventive Medicine Section. You will receive educational materials through your email on MyHealtheVet and links to online websites and national VA quit lines.  Read more...


Southwest

Photo of Aji Kurian, a captain in the U.S. Army Reserves and physician assistant with Neurology’s Stroke Team at the Houston VA Medical Center, makes his journey to Boston to fight COVID-19.Aji Kurian, a captain in the U.S. Army Reserves and physician assistant with Neurology’s Stroke Team at the Houston VA Medical Center, makes his journey to Boston to fight COVID-19.

GI Nurses on Front Line of COVID-19 Fight

Aji Kurian, a captain in the U.S. Army Reserves and physician assistant with Neurology’s Stroke Team at the Houston VA Medical Center, deployed on April 4 to fight COVID-19 in Boston. What he found was a ghost town with empty streets and full hospital beds.

“We still are able to shop in Texas,” said Kurian. “There is nothing open here. The streets are empty. Even the restaurants and shopping centers are closed. When you get on the streets, you don’t see anyone. If you see a car, it’s most likely a police car.”

Kurian is with the Urban Augmentation Medical Task Force, 801st Combat Support Hospital. His unit helped stand up a makeshift 1,000-bed hospital in the Boston Convention Center to support Mass General Hospital. He works six days per week from 10 a.m. to 10 p.m. caring for patients who were intubated but still require oxygen.  Read more...