One of VA's ongoing missions is to provide a positive health care experience for all Veterans. That mission includes focusing on Veterans' needs, working with health care providers who want to make a difference, and providing a safe healing environment.
Below are some stories from both Veterans and VA health care providers that illustrate the many ways VA is committed to creating a positive health care experience:
Peering through the fish tank-like observation window in the Interventional Radiology Clinic at VA North Texas Health Care System watching Carlos Soto-Gonzales perform a thoracentesis procedure, many would assume he’s one of our highly-trained physicians. Carlos Soto-Gonzales is a Physician Assistant (PA).
PA’s fill a crucial role at VA North Texas, taking care of many or the routine work doctors perform, freeing up the doctors to see more patients. PA’s increase flexibility and accessibility of the VA North Texas Health Care System.
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I wanted to avoid diabetes so I joined the MOVE! Program. During a visit with my primary care provider, I was told I was borderline diabetic and needed to lose weight. Determined to avoid having to stick myself with a needle every day — coupled with low energy and joint pain — I was willing to give MOVE! a try. I had no idea how I was going to lose weight, but MOVE! gave me a place to learn how.
Keeping a food journal made me aware of everything I put into my body. I joined the MOVE! Program in November 2017. Before starting classes and keeping a food journal, I had no idea how many calories I consumed daily. I would eat a 1100 calorie breakfast at IHOP or a 1400 coffee drink and not think twice. Now, I add up and highlight each meal so that I know how many calories are left for the day. If you really want to lose weight, you will keep track of how many calories you eat and take in what is recommended”.