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Quality of Care


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One of VA's ongoing missions is to provide a positive health care experience for all Veterans. That mission includes focusing on Veterans' needs, working with health care providers who want to make a difference, and providing a safe healing environment.

Below are some stories from both Veterans and VA health care providers that illustrate the many ways VA is committed to creating a positive health care experience:

Photo of David Collins the new Director of the Hampton VA Medical Center David Collins has been appointed Director of the Hampton VA Medical Center

Hampton VA Medical Center Announces New Director

Hampton, Va. – The Department of Veterans Affairs is pleased to announce the appointment of David Collins as the new director of the Hampton VA Medical Center.

Collins will oversee delivery of health care to more than 50,000 Veterans at the medical center, which is currently experiencing a 21 percent growth rate (more than 4 times the national average) and an operating budget exceeding $350 million.

“I am proud to announce the selection of Mr. Collins as the new Medical Center Director for Hampton VA,” said DeAnne Seekins, Mid-Atlantic Health Care Network (VISN 6) Director. “He is a results-driven leader with incredible experience managing health care operations, developing patient-centered policy and inspiring quality performance. We look forward to his steady leadership.

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Photo of World War II Veteran Tom DimperioWorld War II Veteran Tom Dimperio
Army Veteran Jerome Dunn

Local WWII Veteran Turns 100 Years Old

Local World War II Veteran Tom Dimperio just turned 100 years old on August 18, 2019. Family, friends and staff joined in celebrating this significant milestone at the VA Menlo Park Community Living Center, an assisted living facility for Veterans.

“Mr. Dimperio is nothing short of a war hero and we are honored to be caring for him in our facility,” said Thomas J. Fitzgerald III, U.S. Army Veteran and Director of the VA Palo Alto Health Care System.

Representative Josh Harder (CA-10) became involved when the family reached out to ask for special arrangements for the celebration. Harder’s office coordinated cards from around the country to be sent to his office to surprise Dimperio.

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