One of VA's ongoing missions is to provide a positive health care experience for all Veterans. That mission includes focusing on Veterans' needs, working with health care providers who want to make a difference, and providing a safe healing environment.
Below are some stories from both Veterans and VA health care providers that illustrate the many ways VA is committed to creating a positive health care experience:
Today is International Volunteer Day. It is a day to recognize volunteers, their contributions and promote volunteerism.
At VA, we have one of the largest volunteer programs in the Federal government, and many of our volunteers are Veterans themselves or family members of Veterans.
We spoke with one of our long-time volunteers, Army Veteran Tom Cotton. He has volunteered for 10 years at the Jack C. Montgomery Medical Center and currently serves Veterans at the Main Information Desk.
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For Ken Wasemiller, his work on the expanded Emergency Department at the Milwaukee VA Medical Center was a labor of love.
Wasemiller, a disabled Army Veteran, is the owner of Progressive Construction Services, the primary contractor on the project that will almost double the emergency care capabilities at the Milwaukee VA.
The project expands the Emergency Department from 11 beds to 20, including two rooms specially designed for mental health patients. The expansion was designed to optimize care and greatly reduce waiting times for patients.