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Quality of Care

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One of VA's ongoing missions is to provide a positive health care experience for all Veterans. That mission includes focusing on Veterans' needs, working with health care providers who want to make a difference, and providing a safe healing environment.

Below are some stories from both Veterans and VA health care providers that illustrate the many ways VA is committed to creating a positive health care experience:

Charls Bolno at work Volunteering at the Charles George VAMC January, 2017Charls Bolno at work Volunteering at the Charles George VAMC January, 2017

WWII Veteran fulfills Bucket List Wish

CHARLES GEORGE VA MEDICAL CENTER, Asheville, N.C. – World War II Veteran Charls Bolno can be seen most week days helping Veterans and family members to appointments at the Charles George VA Medical Center in Asheville. When you see Bolno pushing other Veterans to their appointments for hours every day you might not guess that he is nearing his 97th birthday. He served in the Army Air Corps in the Pacific during WWII but is seldom interested in speaking about it because he says he doesn’t like to live in the past.

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Group therapy sessions allow Veterans enrolled in the Baltimore VA’s Strength at Home Programs to talk about their emotions in a safe place.Group therapy sessions allow Veterans enrolled in the Baltimore VA’s Strength at Home Programs to talk about their emotions in a safe place.
Army Veteran Jerome Dunn

VA Giving Strength to Couples in Crisis

Are you in a violent relationship?  Are you scared of your significant other?  Or is your significant other perhaps scared of you?

If so, VA has a program called Strength at Home that may be able to help you.

“Veterans appear to be experiencing higher rates of physical or verbal abuse in their relationships,” said James Haskell, a social worker and group therapist with the Baltimore VA’s Strength at Home Program.  "The military trains you to react quickly to a threatening situation when you’re in combat.  But in a relationship, reacting quickly isn’t always the best option.”.

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